{"id":3562485,"url":"https://alion.io/job/cummins-asociado-de-it","title":"Asociado de IT","company":{"id":1758413,"name":"Cummins","domain":"cummins.com","url":"https://alion.io/company/cummins-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":83,"ghost_share":0,"stale_share":0.759,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Visual Basic","optional":false}],"status":"live","first_seen_at":"2026-10-19T22:22:31Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-03T03:17:59Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Asociado de IT - 2437699\nUbicación: Ciudad Juárez, Chihuahua, México\nModalidad de trabajo: 100% presencial\nDirección: Blvd. Juan Pablo II 1951, Cdad. Río Bravo, C.P. 32550, Juárez, Chih.\nParticipará en el diagnóstico y resolución de problemas técnicos, administración de servidores y bases de datos, desarrollo e integración de aplicaciones, así como en el diseño e implementación de soluciones tecnológicas que respondan a las necesidades operativas del negocio.\nAsimismo, colaborará con equipos multidisciplinarios en entornos de Tecnologías de la Información (IT) y Tecnologías de Operación (OT), contribuyendo a la conectividad, integración y optimización de sistemas tecnológicos utilizados en operaciones industriales.\nResponsabilidades clave del puesto\nBrindar soporte técnico a los usuarios, tanto de manera presencial como remota.\nRecibir, diagnosticar, resolver y dar seguimiento a incidentes de TI y solicitudes de servicio.\nDiagnosticar y solucionar fallas relacionadas con hardware, software, redes, servidores, periféricos y conectividad.\nParticipar en el diseño, evaluación e implementación de soluciones tecnológicas alineadas con las necesidades operativas del negocio.\nApoyar en el desarrollo, mantenimiento y mejora de aplicaciones mediante lenguajes de programación como VB, C# y Python.\nColaborar en la administración, configuración y mantenimiento de servidores, infraestructura tecnológica y bases de datos.\nApoyar en la integración de aplicaciones empresariales y sistemas tecnológicos.\nParticipar en actividades de conectividad e integración entre sistemas IT y OT en entornos industriales.\nBrindar soporte en el diagnóstico de problemas de comunicación e integración relacionados con PLC y otros sistemas de automatización industrial.\nInstalar, configurar, mantener y actualizar equipos de cómputo, aplicaciones y sistemas de TI.\nGestionar y dar seguimiento a cuentas de usuario, accesos y permisos.\nRealizar análisis de problemas técnicos, identificar causas raíz e implementar acciones correctivas para prevenir recurrencias.\nDocumentar incidentes, soluciones, configuraciones y procedimientos técnicos.\nEscalar problemas complejos a equipos especializados o proveedores externos cuando sea necesario.\nColaborar con equipos de Producción, Manufactura, Ingeniería y Automatización para garantizar la continuidad de los sistemas tecnológicos.\nBrindar soporte durante la implementación de nuevos sistemas, equipos y proyectos tecnológicos.\nGarantizar el cumplimiento de las políticas y procedimientos de seguridad de la información.\nMantener una comunicación efectiva con los usuarios y proporcionar un soporte orientado al servicio.\nParticipar en actividades de mantenimiento preventivo y correctivo de equipos e infraestructura de TI.\nImpulsar iniciativas de mejora continua para optimizar procesos, sistemas y servicios tecnológicos.\nWe are looking for a talented IT Associate to join our Information Technology team within a global organization.\nKey Responsibilities\nProvide technical support to end users, both on-site and remotely.\nReceive, diagnose, resolve, and follow up on IT incidents and service requests.\nTroubleshoot hardware, software, network, server, peripheral, and connectivity issues.\nParticipate in the design, evaluation, and implementation of technology solutions aligned with business and operational requirements.\nSupport the development, maintenance, and enhancement of applications using programming languages such as VB, C#, and Python.\nAssist with the administration, configuration, monitoring, and maintenance of servers, IT infrastructure, and databases.\nSupport the integration of enterprise applications and technology systems.\nCollaborate on IT/OT connectivity and systems integration initiatives within industrial and manufacturing environments.\nProvide technical support for troubleshooting PLC communication and integration issues involving industrial automation systems.\nInstall, configure, maintain, and update computer equipment, applications, and IT systems.\nManage and maintain user accounts, access rights, and permissions.\nPerform technical problem analysis, identify root causes, and implement corrective actions to prevent recurring issues.\nDocument incidents, technical solutions, system configurations, and standard operating procedures.\nEscalate complex technical issues to specialized teams or external vendors as needed.\nCollaborate with Production, Manufacturing, Engineering, and Automation teams to ensure the continuity and reliability of technology systems.\nProvide technical support during the implementation of new systems, equipment, and technology projects.\nEnsure compliance with information security policies, standards, and procedures.\nMaintain effective communication with end users and deliver customer-focused technical support.\nParticipate in preventive and corrective maintenance activities for IT equipment and infrastructure.\nContribute to continuous improvement initiatives aimed at optimizing IT processes, systems, and services.\nCalificaciones y competencias\nArquitectura de soluciones (Solution Architecture): Conocimientos en diseño, evaluación e implementación de soluciones tecnológicas que integren aplicaciones, infraestructura, sistemas y procesos del negocio.\nConocimientos en lenguajes de programación como Visual Basic (VB), C#, Python u otros relacionados.\nConocimientos en desarrollo, mantenimiento e integración de aplicaciones.\nConocimientos en configuración, administración, mantenimiento y soporte de servidores y entornos tecnológicos.\nExperiencia o conocimientos en gestión, consultas, mantenimiento y solución de problemas de bases de datos.\nConocimientos en infraestructura de redes, protocolos de comunicación, configuración y diagnóstico de problemas de conectividad.\nConocimientos en sistemas operativos Linux, comandos básicos, configuración y solución de problemas.\nConocimientos en comunicación e integración de sistemas, aplicaciones y bases de datos.\nControladores Lógicos Programables (PLC): Conocimientos en funcionamiento, comunicación e integración de PLC con sistemas tecnológicos industriales.\nIntegración IT/OT: Conocimientos en la interacción e integración entre sistemas de Tecnologías de la Información (IT) y Tecnologías de Operación (OT) en ambientes de manufactura.\nTroubleshooting y análisis de problemas: Capacidad para diagnosticar fallas, identificar causas raíz y desarrollar soluciones efectivas para incidentes técnicos relacionados con software, hardware, redes, servidores y sistemas industriales.\nEducación\nCarrera trunca, licenciatura o ingeniería en Sistemas, Computación, tecnologías de la Información, redes, infraestructura, automatización o área afín.\nQualifications and Competencies\nTechnical Skills\nSolution Architecture: Knowledge of designing, evaluating, and implementing technology solutions that integrate applications, infrastructure, systems, and business processes.\nProgramming and Software Development: Knowledge of programming languages such as Visual Basic (VB), C#, Python, or other relevant technologies.\nFull Stack Development: Knowledge of application development, maintenance, and integration across front-end and back-end environments.\nServer and Infrastructure Management: Knowledge of server configuration, administration, maintenance, monitoring, and troubleshooting.\nDatabase Administration: Experience or knowledge in database management, querying, maintenance, and troubleshooting.\nNetworking and Connectivity: Knowledge of network infrastructure, communication protocols, network configuration, and connectivity troubleshooting.\nLinux: Knowledge of Linux operating systems, basic commands, system configuration, and troubleshooting.\nEnterprise Application Integration (EAI): Knowledge of integrating enterprise applications, systems, and databases to support business operations.\nProgrammable Logic Controllers (PLCs): Knowledge of PLC functionality, communication, and integration with industrial technology systems.\nIT/OT Integration: Understanding of the interaction and integration between Information Technology (IT) and Operational Technology (OT) systems within manufacturing environments.\nTroubleshooting and Problem Analysis: Ability to diagnose technical issues, identify root causes, and implement effective solutions related to software, hardware, networks, servers, and industrial systems.\nEducation\nBachelor's degree in Systems Engineering, Computer Engineering, Information Technology, Networking, Infrastructure, Automation Engineering, or a related field.\n Idiomas\nInglés Básico - Intermedio\nLanguage Requirements\nBasic - Intermediate English, with the ability to communicate effectively in both written and spoken English within a professional 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