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Placement Student - Customer Account Support
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Salary
≈ $32k – $51k per year (Estimated)
Location
In office (Redditch)
Seniority
Intern
Visa
Licensed UK visa sponsor
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 9, 2026. Cummins scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Cummins is an American multinational manufacturer headquartered in Columbus, Indiana, that designs, builds, distributes and services diesel and natural gas engines, power generation systems, filtration, aftertreatment and electrified powertrain components. Founded in 1919 and listed on the New York Stock Exchange, it runs plants, technical centres and service networks across North America, the United Kingdom, India, Mexico, Australia, South Africa and other markets. Its hiring spans field service and diesel technicians, manufacturing and controls engineers, aftertreatment engineering placement students, supply chain coordinators, finance, HR and AI and cloud engineers.
We are looking for an enthusiastic Customer Support student to join our team specializing in Supply Chain Planning at our Drivetrain and Braking Systems Site in Redditch. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry.
This role is available to candidates who qualify for a placement year and will commence Summer of 2027.
In this role, you will make an impact in the following ways:
- Supportcustomerswithenquiriesrelatingtoorders,deliveries,products,andaccountinformation.
- Monitorandmanagecustomercases,ensuringtimelyupdatesandresolution.
- WorkcloselywithSales,SupplyChain,Logistics,andotherinternaldepartmentstosupportcustomerneeds.
- Assistwithordertrackingandcommunicationofdeliveryupdates.
- Helpmaintainaccuratecustomerrecordsanddocumentation.
- Supportreportingactivitiesandanalysecustomerservicetrendswhererequired.
- Contributetoprocessimprovementinitiativestoenhancethecustomerexperience.
- Participateinteammeetings,projects,andcontinuousimprovementactivities.
To be successful in this role you will need the following:
- StudyingtowardsadegreeinBusiness,CustomerService,Management,SupplyChain,orarelateddiscipline.
- Strongcommunicationandinterpersonalskills.
- Customer-focusedwithaproactiveandpositiveattitude.
- Goodorganisationalskillsandattentiontodetail.
- ComfortableusingMicrosoftOfficeapplications,particularlyExcelandOutlook.
- Abilitytomanagemultipletasksandworkeffectivelywithinateam.
- Eagernesstolearnanddevelopwithinafast-pacedbusinessenvironment.
CLOSING DATE: Thursday, 12th November 2026 11:59PM
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