Sales Operations Coordinator - Level II

Job Summary:

Supports sales force through reporting, system administration and internal & external data analyses by executing and supporting selected activities under limited supervision.

Key Responsibilities:

Reporting:

Consolidates and distributes sales reports where reporting tasks are repetitive and well documented, under limited supervision.

Gathers and consolidates data from others through existing templates and provides as forecasting input.

System Administration:

Runs repetitive and ad-hoc tasks on systems and tools (e.g. salesforce, WWSPS, BMS, Portal).

Periodically reviews the user-entered data hosted on the systems to ensure completeness under limited supervision.

Data Analyses (Internal & external):

Conducts ad-hoc and repetitive analyses on external sources (e.g. Polk, Dodge, RigDig, etc.).

Researches assigned opportunities through secondary research, compiles and shares findings.

Compiles relevant competitive data from varying resources under limited supervision.

Conducts internal sales analyses (e.g. variances, projections, costing, bundling) where the tasks are well documented.

Competencies:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline.

Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information

Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

Identify, approach, and convert potential customers through calls, meetings, and presentations.

Build and maintain strong client relationships to achieve sales targets and ensure customer satisfaction.

Prepare sales reports, negotiate contracts, and coordinate with internal teams to ensure smooth order fulfillment.

Proven experience in sales, business development, or customer relationship management.

Strong communication, negotiation, and interpersonal skills.

Proficiency in CRM software and Microsoft Office (Excel, PowerPoint, Word).

Knowledge of digital sales tools, lead generation platforms, or sales analytics.