# Service Supervisor

We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in Round Rock, TX. In this role, you will make an impact in the following ways: Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules. Communicate repair plans clearly to Technicians, aligning them with customer quotes. Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement. Support Technicians with first-level assistance and escalate technical issues when necessary. Manage service logistics to ensure safety, quality, and efficiency in operations. Review and develop quotes for accuracy, keeping customers informed of repair status and changes. Participate in continuous improvement by refining processes to meet evolving customer and organizational goals. Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively. To be successful in this role you will need the following: Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively: Developing an

- **Id**: 3842786
- **Url**: <https://alion.io/job/cummins-service-supervisor-7>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Round Rock, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T20:30:20Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-08T16:12:39Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 2748
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Industrial Machinery, Automotive Components

## Company

- **Id**: 1758413
- **Name**: Cummins
- **Domain**: cummins.com
- **Url**: <https://alion.io/company/cummins-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Oracle

### Truth index

- **Grade**: B
- **Score**: 82
- **Open postings**: 109
- **Ghost share**: 0
- **Stale share**: 0.697
- **Repost share**: 0.028
- **Time to fill p50 days**: 22
- **Computed at**: 2026-11-08T05:47:12Z

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-05T23:37:16Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 847 · green card filings: 196; Filings 12m: 847

## Liveness

- **Score**: 70
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.695
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 22
- **Reasons**: conf:8, stale_co, wave, velocity, win:early, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.