{"id":2348702,"url":"https://alion.io/job/cummins-software-engineer-senior-servicenow","title":"Software Engineer Senior - ServiceNow","company":{"id":1758413,"name":"Cummins","domain":"cummins.com","url":"https://alion.io/company/cummins-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":18,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":182000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":520},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-12T12:57:37Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T09:30:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are looking for a talented Software Engineer Senior- Service Now to join our team specializing in Systems/Information Technology for our Corporate organization in Columbus, IN.\nIn this role, you will make an impact in the following ways:\nDeliver high-quality software solutions by deeply understanding user needs, analyzing system flows, and resolving problem areas throughout the full software development lifecycle.\nCreate clarity and alignment through well-structured documentation, flowcharts, technical layouts, and solution demonstrations that support seamless implementation.\nDrive technical feasibility and innovation by evaluating requirements, defining problems accurately, and proposing effective, scalable solution designs.\nTranslate business needs into smart tools by designing systems, specifications, and standards that enable teams to work more efficiently and make informed decisions.\nAdvance the organization’s technical capabilities by recommending modern development tools, leveraging open-source technologies, and actively participating in professional learning.\nStrengthen application performance and security by analyzing issues, identifying improvements, protecting confidential data, and refining processes and procedures.\nEnsure architectural integrity by defining application interfaces, articulating nonfunctional requirements, and applying architectural and testing standards across solutions.\nPromote Built-In Quality and team agility by guiding teams toward modern mindsets, supporting decentralized decision-making, and fostering continuous improvement in development practices.\n To be successful in this role you will need the following:\nSecurity & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost. \nProgramming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable. \nData Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use. \nModern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC. \nSolution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms. \nDemonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs. \nStrategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation. \nTechnical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance. \nDriving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results. \nEngaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. \nValues Differences - Recognizing the value that different perspectives and cultures bring to an organization. \nEnsuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust. \nEducation, Licenses, Certifications:\nCollege, university, or equivalent degree in Computer Science, Engineering, or related subject, or relevant equivalent experience required. \nThis position may require licensing for compliance with export controls or sanctions regulations. \nExperience:\nExperience working as a software engineer with the following knowledge and experiences are preferred:\nWorking in Agile environments; \nFundamental IT technical skill sets; \nTaking a system from coping requirements through actual launch of the system;\nCommunicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines;\nProfessional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.\n Core Responsibilities (Unique to the Role)\nLead design and development of enterprise-scale ServiceNow solutions across HR, Legal, and Finance, including AI-driven automation and complex system integrations\nDesign scalable, upgrade-safe frameworks and reusable components that drive automation, performance optimization, and standardization across corporate services\nDevelop advanced reporting, dashboards, and analytics to measure automation impact, case trends, performance metrics, and operational KPIs\nDesign and implement AI-powered solutions such as Now Assist, AI Agents, intelligent case classification, and predictive workflow automation\nOwn end-to-end technical delivery from solution design through deployment, testing, and production support\nDrive hands-on development by translating functional requirements into ServiceNow technical designs and user stories, delivering scalable, high-quality solutions on time.\nArchitect and implement complex integrations using REST/SOAP APIs, IntegrationHub, and enterprise middleware\nDrive platform best practices including code quality, DevOps alignment, governance adherence, and upgrade readiness\nProvide ServiceNow technical leadership within the Business Service Delivery PowerCell, mentoring developers and influencing long-term product strategy\nPartner with Product and Architecture teams to translate business transformation initiatives into scalable technical solutions\nRequired Skills, Education, and Experience\nBachelor’s degree in Computer Science, Engineering, Information Technology, or related technical field\n6-10+ years of enterprise application development experience, including 4-6+ years of advanced ServiceNow development (HRSD and/or CSM)\nStrong expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, and REST/SOAP API integrations\nProven experience delivering complex, cross-functional automation solutions in large-scale, Agile enterprise environments\nServiceNow certifications (CSA, CAD)\nPreferred (Nice to Have)\nServiceNow certifications (CIS - 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