{"id":3953707,"url":"https://alion.io/job/cummins-workshop-supervisor-3","title":"Workshop Supervisor","company":{"id":1758413,"name":"Cummins","domain":"cummins.com","url":"https://alion.io/company/cummins-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":120,"ghost_share":0,"stale_share":0.708,"repost_share":0.05,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pooraka, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T05:37:58Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-13T10:26:42Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary:\nWe are looking for a talented Diesel Workshop Supervisor to join our high performing team in Pooraka, SA.\nIn this role, you will complete repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians\nYou will make an impact in the following ways:\nIndependently perform diagnostics and complete complex repairs \nMaintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime\nCoaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc\nManage parts and spares inventory \nEscalate unresolved issues to product specialists / Supervisor\nComplete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.\nIdentify additional sales and service opportunities with customer\nMaintain work area and tools for cleanliness and proper operation\nAdheres to and ensures adherence of technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor\n Additional Information:\nFull Time / 38 hours per week\nOvertime as required - Penalty rates paid for all work above 38 hours\nAll your Safety equipment / PPE and uniforms are provided and laundered\nDomestic Relocation may be offered for the right candidate \nLocal Valid Drivers License (Preferred) \nExperience:\nApprentice Trained Engine Technician (Cert III)\nAdvanced level of workshop or field service experience required\nAdvanced level knowledge of and experience with engine products\nStrong HSE focus and commitment toensuring safety of team\nHR License preferred \nExperience providing technical advice and coaching to more junior technicians (preferred)\nCompensation and Benefits\nCompetitive hourly rate paid as a permanent salary \nOvertime & Loading penalties \nSafety equipment / PPE provided \nUniforms provided \nIncome Protection continuance insurance \nDiscounts withselect private health insurance, PC software/hardware and a range of vehicles\nAnnual remuneration review \nParticipation in an annual variable compensation (bonus) program\nA range of personal and professional benefits \nOnsite parking \nEmployee Assistance Program available to employees \nPaid Parental leave (Conditions apply) \nAt Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.\n Critical Competencies:\nValues differences - Recognizing the value that different perspectives and cultures bring to an organization.\nHealth and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.\nDiagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.\nElectrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.\nElectronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.\n Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.\nProduct Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.\nService Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.\n Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.","description_format":"text","description_chars":6191,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Industrial Machinery","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-11-09T06:23:55Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/cummins-workshop-supervisor-3","json_url":"https://alion.io/job/cummins-workshop-supervisor-3.json","meta":{"generated_at":"2026-11-13T10:29:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21471,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758413},"rest":"https://alion.io/mcp/rest/get_company?id=1758413"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcummins-workshop-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcummins-workshop-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcummins-workshop-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cummins-workshop-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcummins-workshop-supervisor-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3953707}},{"tool":"search_jobs","arguments":{"company":"cummins.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3953707},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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