{"id":3704327,"url":"https://alion.io/job/curemd-associate-it-support-officer","title":"Associate IT Support Officer","company":{"id":96135,"name":"CureMD","domain":"curemd.com","url":"https://alion.io/company/cure-md","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":70,"open_postings":44,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lahore, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-03T20:31:33Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T02:08:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"Job Overview:\nAs a vital part of CureMD’s IT team, the Associate IT Support Officer will play a key role in providing technical assistance and ensuring smooth IT operations. Acting as the first line of support, this role is responsible for troubleshooting issues, maintaining system functionality, and ensuring a seamless user experience across the organization.\nJob Responsibilities:\nProvide timely technical support to end-users for hardware, software, and network-related issues.\nInstall, configure, and troubleshoot Windows and macOS operating systems.\nAssist in the administration and maintenance of CureMD’s LAN, WAN, and wireless network infrastructure.\nCollaborate with IT teams to resolve escalated technical issues and ensure seamless operations.\nMonitor system performance and configurations to maintain network security and stability.\nIdentify areas for process improvement and contribute to IT workflow enhancements.\nAssist in hardware procurement and maintain an accurate IT asset inventory through the designated software portal.\nQualifications:\nAssociate Degree or Diploma in Computer Science, Information Technology, or a related field is required.\nStrong problem-solving and troubleshooting skills with a customer-focused mindset.\nBasic understanding of networking fundamentals, Windows, and macOS environments.\nFamiliarity with LAN, WAN, wireless networking, and IT security best practices.\nAbility to work effectively in a team-oriented IT support environment.\nStrong communication and interpersonal skills to assist end-users and collaborate with IT teams.\nCompensation and Benefits:\nFinancial:\nCompetitive salary and bi-annual bonus.\nFast track and uncapped career growth for high performers.\nCompany-sponsored vehicle financing (car and bike).\nInterest-free loans.\nProvident Fund: CureMD matches up to 8% of your base salary.\n Health and Wellness:\nIn-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.\nHospital treatment monitoring by company doctors.\nComprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).\nExclusive health benefits and discounts at top class clinics and labs.\nSupportive Workplace:\nPick-up and drop-off services for female employees.\nIn-house daycare facility.\nIn-house gym and recreational area to unwind.\nContinued Learning:\nCompany-sponsored trainings, workshops, development programs and retreats.\nPaid specialized trainings/certifications.\nThe Difference You’ll Make:\nAt CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you’ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we’re not just advancing technology - we’re making a tangible difference in people’s lives. 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