{"id":1210932,"url":"https://alion.io/job/currenxie-client-support-specialist-2","title":"Client Support Specialist","company":{"id":180213,"name":"Currenxie","domain":"currenxie.com","url":"https://alion.io/company/currenxie","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-08-23T00:00:00Z","employer_posted_date":"2024-08-23","last_verified_at":"2026-10-23T01:44:55Z","board_verified":true,"closed_at":null,"days_open":791,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":790},"description":"Introduction\nCurrenxie is a financial technology company for borderless businesses. Founded in 2014, our Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative technology, user experience, and service.\nWe are an ambitious and rapidly growing company led by an entrepreneurial and collaborative team. We offer our people an opportunity to be part of building a new financial services platform for a borderless world, and to learn and progress in a friendly, dynamic and multi-cultural environment.\nThe successful candidate will have the exciting opportunity of being one of the first team members in our newest office as we grow our European operations.\nResponsibilities\nOnboarding new clients: assist new clients to understand how to use their Global Account and set them up for success with Currenxie.\nCommunication across the business: communicate with the Compliance, Operations, Technology, and Marketing teams to convey client feedback and sentiments.\nProblem-solving and support: resolve client related issues with your own expertise and the help of the other members of the Currenxie team.\nSkills\nProblem solving skills: candidates will be required to demonstrate the ability to autonomously solve problems as new products, processes, and clients are introduced to the platform.\nAbility to take responsibility: candidates need to have a personality type that embraces taking full responsibility for their tasks.\nWork ethic: enthusiastic, motivated, and proactive approach to work.\nInterpersonal skills: personable, approachable, and comfortable communicating with people from diverse cultures. \nWorkflow management: ability to multi-task, prioritise and manage deadlines on a daily basis.\nCommunication: Fluent English is required.\nUniversity degree and two years’ experience in finance or customer service preferred.\nPlease note that we are unable to provide visa sponsorship for this position.\nJoin our team as a Client Support Specialist and help us continue our growth and success in the fintech industry. Apply today!\nData collected will be treated in strict confidence and used for recruitment purpose only.\nCurrenxie does not accept unsollicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Currenxie.","description_format":"text","description_chars":2573,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-09-25T04:19:01Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.127,"p_room":0.28,"age_days":790,"expected_fill_days":28,"reasons":["conf:11","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/currenxie-client-support-specialist-2","json_url":"https://alion.io/job/currenxie-client-support-specialist-2.json","meta":{"generated_at":"2026-10-23T04:59:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8217,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180213},"rest":"https://alion.io/mcp/rest/get_company?id=180213"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcurrenxie-client-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcurrenxie-client-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcurrenxie-client-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/currenxie-client-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcurrenxie-client-support-specialist-2"}]}