{"id":2970068,"url":"https://alion.io/job/cushman-wakefield-account-director-2","title":"Account Director","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":225250,"max":265000,"currency":"USD","period":"year","gross":null,"usd_annual":265000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T14:44:36Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Title\nAccount DirectorJob Description Summary\nThe Account Director is a key role at C&W with responsibility to drive profitability, overall client satisfaction and exceptional service delivery for all assigned account/s within the Region. The Account Director is responsible for $2MM - $5MM revenue while leading one or more client accounts within Global Occupier Services (GOS) across one or more of the service lines below:Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)\nProject & Development Services\nPortfolio Administration\nWorkplace and Portfolio Strategy\nThis position provides leadership and management across all aspects of the accounts including, but not limited to:\nService Delivery Standards Excellence\nClient Experience & Relationship Management\nTalent Management and Team Development\nFinancial Performance (including P&L, contract expansion / renewals etc.)\nExpanding Share of Wallet\n• Account Risk Management\nJob Description\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nManage the financial and contract performance outcome of one or more account teams.\nMaintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives\nEstablish and implement the overall vision, strategy and performance metrics to the applicable service lines\nDevelop and maintain strong client relationships\nImplement and manage account governance process\nProvide disciplined contract management to meet superior delivery of all contract deliverables\nContribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations\nHave a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities\nOversee risk mitigation and dispute resolution for client and C&W\nLead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.\nAttract and maintain top talent and provide on-going mentoring to team for superior performance\nDrive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.\nResponsible for revenue generation, account P&L management, profitability and overall financial performance\nContribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion\nEnsure quantitative and qualitative analytics and evidenced-based decision making\nKEY COMPETENCIES\nLeadership\nCustomer Relationship Management\nTechnical Skills\nOrganization Design & Management Skills\nCommunication (oral and written)\nFinancial Management\nMatrix Organization / Business Partner Skills\nPresentation Skills\nBusiness Acumen\nEDUCATION\nBachelor’s degree required\nMaster’s degree or MBA preferred\nIMPORTANT EXPERIENCE\nMinimum of 10 years at Senior Management level or other similar capacity\nExperience in directly leading and managing multi-discipline teams\nClient, P&L and contract management experience\nExperience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Portfolio Administration and Strategic Consulting\nADDITIONAL ELIGIBILITY QUALIFICATIONS\nAbility to develop positive working relationships with agencies, local government officials, and business community members\nPossess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)\nSkilled in financial analysis and knowledge of financial concepts\nAbility to comprehend, analyze and interpret complex business documents\nStrong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)\nCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.\nThe compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.\nThe company will not pay less than minimum wage for this role.\nThe compensation for the position is: $ 225,250.00 - $265,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.\nIn compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":5521,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-21T01:51:04Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.779,"p_room":0.55,"age_days":8,"expected_fill_days":6,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":265000,"is_top_pay":true},"html_url":"https://alion.io/job/cushman-wakefield-account-director-2","json_url":"https://alion.io/job/cushman-wakefield-account-director-2.json","meta":{"generated_at":"2026-10-27T16:37:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-account-director-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-account-director-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-account-director-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-account-director-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-account-director-2"}]}