{"id":3256746,"url":"https://alion.io/job/cushman-wakefield-assistant-facility-manager-soft-services","title":"Assistant Facility Manager - Soft Services","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":17500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-30T05:24:03Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Job Title\nAssistant Facility Manager - Soft ServicesJob Description Summary\nTo manage and ensure effective day-to-day delivery of soft facility services, maintaining high standards of cleanliness, hygiene, workplace experience, safety, and employee satisfaction. The role will oversee service partners, monitor performance against SLAs/KPIs, drive continuous improvement, and ensure compliance with company and statutory requirements.Job Description\nKey Responsibilities\nHousekeeping & Workplace Hygiene\nManage day-to-day housekeeping operations across office and common areas.\nEnsure defined cleaning standards, hygiene levels, and service frequencies are maintained.\nConduct regular floor inspections and address service gaps proactively.\nMonitor washrooms, pantries, meeting rooms, cafeteria, common areas, and high-traffic zones.\nEnsure availability of housekeeping consumables and cleaning materials.\nDrive periodic deep cleaning, pest control, façade cleaning, carpet cleaning, and other specialist services.\nVendor & Contract Management\nManage housekeeping, pantry, cafeteria, pest control, waste management, landscaping, and other soft-service vendors.\nMonitor vendor manpower deployment, attendance, grooming, training, and productivity.\nTrack SLA/KPI performance and initiate corrective actions for service deviations.\nConduct regular vendor review meetings and maintain performance records.\nSupport contract renewals, scope changes, service improvement initiatives, and vendor evaluations.\nEmployee Experience & Workplace Services\nEnsure a clean, safe, hygienic, and welcoming workplace environment.\nCoordinate employee requests and complaints related to soft services.\nMonitor feedback and implement corrective/improvement actions.\nSupport workplace events, employee engagement activities, and special requirements.\nCoordinate seating moves, office transitions, and other workplace activities from a soft-services perspective.\nCafeteria & Pantry Operations\nMonitor cafeteria and pantry services to ensure hygiene, food quality, service standards, and availability.\nCoordinate with food vendors on menu, service quality, employee feedback, and operational issues.\nEnsure compliance with food safety and hygiene requirements.\nConduct regular inspections and maintain records of observations and corrective actions.\nWaste Management & Sustainability\nEnsure proper segregation, collection, storage, and disposal of different waste streams.\nMonitor housekeeping waste handling and vendor compliance.\nSupport sustainability initiatives such as waste reduction, recycling, and resource conservation.\nMaintain required documentation and records for waste management activities.\nPest Control & Landscaping\nMonitor pest-control activities and ensure scheduled treatments are completed.\nMaintain pest-control records and close observations within agreed timelines.\nCoordinate landscaping services and ensure required standards are maintained in external/common areas.\nCompliance, Safety & Audits\nEnsure soft-service operations comply with company policies, EHS requirements, statutory regulations, and site procedures.\nParticipate in internal/external audits and inspections.\nTrack and close audit observations within agreed timelines.\nEnsure vendor employees follow PPE, safety, access-control, and workplace requirements.\nReport incidents, unsafe conditions, and service-related risks promptly.\nTeam Management\nSupervise and coordinate FM soft-services staff and vendor teams.\nEnsure adequate manpower deployment as per approved staffing levels.\nConduct daily briefings, toolbox talks, and service reviews.\nIdentify training requirements and support capability development.\nMonitor discipline, attendance, grooming, and conduct of service personnel.\nReporting & Documentation\nPrepare daily/weekly/monthly operational reports.\nMaintain checklists, inspection reports, attendance records, SLA/KPI reports, and compliance documentation.\nTrack complaints, corrective actions, and service improvement initiatives.\nSupport preparation of management dashboards and periodic performance reviews.\nBudget & Procurement Support\nMonitor soft-service operational expenses against approved budgets.\nSupport procurement of consumables, services, and operational requirements.\nValidate vendor invoices against manpower deployment, service delivery, and contractual terms.\nIdentify opportunities for cost optimization without compromising service quality.\nKey Performance Indicators\nHousekeeping service quality and audit scores\nSLA/KPI compliance\nEmployee satisfaction and complaint closure\nVendor performance and manpower compliance\nHygiene and sanitation standards\nCafeteria/pantry service quality\nAudit and statutory compliance\nTimely closure of observations\nBudget adherence and cost optimization\nIncident and safety performance\nQualification & Experience\nGraduate degree/diploma in Facility Management, Hospitality, Administration, or a related field.\n5-8 years of experience in facilities management, workplace management, hospitality, or a similar environment.\nExperience managing housekeeping, cafeteria/pantry, pest control, waste management, and other soft services.\nExperience in vendor and manpower management.\nGood knowledge of workplace hygiene, safety, and facility-management practices.\nGood communication, coordination, reporting, and stakeholder-management skills.\nProficiency in MS Office/Excel and facility-management systems is preferred.\nWhy join Cushman & Wakefield?\nAs one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;\nBeing part of a growing global company;\nCareer development and a promote from within culture;\nAn organisation committed to Diversity and Inclusion\nWe're committed to providing work-life balance for our people in an inclusive, rewarding environment.\nWe achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.\nWe have a vision of the future, where people simply belong.\nThat's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":6915,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-26T02:39:42Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.358,"p_room":0.28,"age_days":48,"expected_fill_days":7,"reasons":["conf:4","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/cushman-wakefield-assistant-facility-manager-soft-services","json_url":"https://alion.io/job/cushman-wakefield-assistant-facility-manager-soft-services.json","meta":{"generated_at":"2026-10-30T05:38:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7849,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-assistant-facility-manager-soft-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-assistant-facility-manager-soft-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-assistant-facility-manager-soft-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-assistant-facility-manager-soft-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-assistant-facility-manager-soft-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3256746}},{"tool":"search_jobs","arguments":{"company":"cushmanwakefield.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3256746},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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