{"id":3151764,"url":"https://alion.io/job/cushman-wakefield-critical-facilities-supervisor","title":"Critical Facilities Supervisor","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kulai, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7932},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-23T12:45:36Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T18:35:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Title\nCritical Facilities SupervisorJob Description Summary\nWe are looking for an experienced Critical Facilities Supervisor to lead onsite plant operations and ensure the safe, reliable, and compliant delivery of 24/7 maintenance services across a mission-critical data center facility. This role is responsible for supervising the Plant Operations team, overseeing preventive and corrective maintenance programs, managing operational risk and escalation, and ensuring services are delivered in line with client standards, SLAs, KPIs, and safety requirements.Job Description\nAbout the Role:\nDeliver Maintenance Services to client SLA and KPI requirements while supporting continuous facility uptime and safe 24/7 operations.\nProvide direction and leadership to the onsite Plant Operations team, ensuring sufficient qualified personnel are available throughout the service term.\nMonitor workload and resources against KPI and budget constraints to maintain service continuity and operational performance.\nInitiate and manage site reviews covering maintenance standards, equipment health, change control, single points of failure, and operational risk.\nBenchmark facility performance against commissioning documents, manufacturer recommendations, industry standards, and comparable facilities where appropriate.\nCreate and maintain the preventive maintenance schedule, raise corrective maintenance work orders, and manage activity records within the client’s CMMS.\nMonitorBMS,PMS, safety systems, and other monitoring platforms, identifying deviations from normal operating parameters and notifying the client promptly through work orders.\nConduct periodic facility rounds and inspections, and ensure findings are reported to the client within required timelines.\nEnsure all services are performed in compliance with client policies, safety requirements, and company electrical safety programs.\nVerify that relevant personnel hold valid Certificates of Qualification and meet all applicable federal and local regulatory requirements.\nSupervise, monitor, and direct the performance of Maintenance Services, ensuring maintenance documentation meets required standards and supports effective asset management.\nEnsure strong data governance of asset and maintenance information within the CMMS.\nEnsure site operations, including incident management and escalation, are carried out in accordance with approved client and Cushman & Wakefield procedures.\nProactively communicate risks, SLA status, operational concerns, and improvement actions to the client and relevant stakeholders.\nAbout You:\n8+ years of relevant experience in critical facility operations, maintenance management, or engineering within a mission-critical environment.\nExperience in a supervisory role overseeing maintenance teams in a Tier III or equivalent data center or mission-critical facility is preferred.\nStrong knowledge of facility mechanical and electrical infrastructure systems, safety regulations, and preventive and corrective maintenance practices.\nExperience with continuous improvement initiatives, maintenance program development, client relationship management, and operational reporting.\nStrong leadership, communication, and interpersonal skills, with the ability to guide teams and manage client-facing operational issues.\nStrong problem-solving and decision-making ability, including in emergency and incident response situations.\nProficiency inCMMS platforms for maintenance scheduling, work order management, and activity reporting.\nFamiliarity withBMS/PMS monitoring systems and the ability to interpret facility operations data and performance trends.\nProficiency in CMMS and operations management software, with familiarity in BI or reporting dashboard tools.\nBachelor’s degree inMechanical Engineering, Electrical Engineering, or a related field.\nIndustry-recognized data center qualification such as CDCP would be an advantage.\nINCO: “Cushman & 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