{"id":3037486,"url":"https://alion.io/job/cushman-wakefield-director-engineering","title":"Director, Engineering","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":165000,"max_usd":310000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2576},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-24T02:11:37Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Job Title\nDirector, EngineeringJob Description Summary\nThe MEM Director provides executive leadership over a multi-region mobile engineering portfolio supporting retail operations. This role is accountable for high-volume maintenance execution, workforce strategy, financial performance, regulatory compliance, outsourcing strategy, and continuous operational improvement.Working in close partnership with the Retail Director and Business Operations Director, this role ensures engineering strategy aligns with overall retail portfolio objectives, operational performance standards, financial targets, and long-term asset lifecycle planning.\nThe Director will lead multiple layers of union and non-union personnel, this position ensures consistent service delivery, labor stability, cost containment, regulatory adherence, and data-driven performance management across approximately 660 sites.\nJob Description\nOrganizational Scope\nDirect Reports\n1 Engineering Manager\n3 Senior Chief Engineers\n1 Chief Engineer\n1 Business Operations Manager\nIndirect Reports\n62 Engineering and Field Staff\n4 Business Operations Staff\nMulti-layer leadership structure including Chiefs, Assistant Chiefs, and Senior Coordinators\nPortfolio Scale\n~3,000+ monthly work orders\n~1,000+ monthly financial transactions\n$15.7M annual operating budget\n~660 retail locations\nKey Responsibilities\nStrategic Partnership & Portfolio Alignment\nPartner closely with the Retail Director to align engineering execution with retail service standards, customer experience priorities, and SLA performance expectations.\nCollaborate with the Business Operations Director to ensure integration between FM and MEM functions, financial governance, reporting standards, and process optimization initiatives.\nProvide engineering insight to support portfolio-level decision-making, capital prioritization, and operational strategy development.\nContribute to RFP responses, renewals, and operational growth strategies.\nPortfolio & Operational Leadership\nProvide strategic direction and operational oversight for the retail mobile engineering program.\nBalance reactive SLA performance, Reliability-Based Maintenance (RBM) compliance, and preventative maintenance execution.\nOversee CMMS dispatch matrix to optimize technician deployment, workload distribution, and geographic routing efficiency.\nEnsure asset-level documentation supports lifecycle planning and long-term capital forecasting in partnership with Retail and Operations leadership.\nRapidly assess operational challenges, analyze data, determine root causes, and implement corrective action plans.\nSupport operational transitions, stabilization initiatives, and special programs across the portfolio.\nWorkforce & Labor Strategy\nLead union and non-union engineering teams within a multi-region structure.\nCollaborate with Retail and Operations leadership on workforce planning and labor cost modeling.\nDevelop and manage hourly billing rate structures in partnership with Finance.\nAddress attrition trends and implement workforce stabilization strategies.\nGuide managers through HR processes including performance management and corrective action.\nEstablish structured training programs and enforce operational compliance standards.\nConduct skills assessments and implement compliant upskilling initiatives.\nFinancial & GMP Accountability\nDevelop and manage a $15.7M operating budget within GMP cost containment requirements.\nPartner with the Business Operations Director to align financial performance with broader portfolio goals.\nMonitor labor spends, overtime utilization, and cost drivers.\nReview and approve ~1,000+ monthly financial transactions.\nReallocate funds across budget categories to maintain operational continuity.\nIdentify cost containment and margin protection strategies while maintaining SLA compliance.\nCMMS Governance & Data Integrity\nOversee CMMS governance including dispatch optimization, asset documentation, and PM compliance.\nStandardize work order documentation and classification protocols across the engineering team.\nImprove cross-functional “swivel chair” workflows impacting work order management, PM schedules, RBM tracking, and asset data integrity.\nEstablish data governance practices to improve reporting accuracy and reliability.\nMonitor KPIs and performance dashboards (Power BI) to drive accountability and transparency across leadership teams.\nReporting & Analytics\nDevelop and maintain integrated reporting dashboards leveraging CMMS, payroll, GPS, and financial systems.\nProvide operational and financial performance insights to Retail and Operations leadership.\nStandardize reporting definitions and portfolio performance metrics.\nUse analytics to improve productivity, routing efficiency, labor optimization, and asset reliability.\nEngineering Equipment, Fleet & Field Operations\nOversee mobile engineering fleet operations, utilization, and regulatory compliance.\nManage procurement and lifecycle planning for vehicles, tools, uniforms, and field technology.\nApprove capital equipment purchases and ensure disciplined spending within budget.\nEnsure engineers are properly equipped to meet service standards and safety requirements.\nCoordinate with Procurement, Finance, and Operations leadership on vendor strategy and pricing alignment.\nVendor, Compliance & Risk Management\nEvaluate and approve outsourcing decisions based on cost, risk, and SLA impact.\nEnsure vendor accounts remain in good standing and align with performance expectations.\nMaintain compliance with MSA obligations, environmental regulations, and safety standards.\nMitigate operational, financial, and environmental risks across the portfolio.\nContinuous Improvement & Operational Optimization\nLeverage GPS and operational analytics to improve routing efficiency and technician productivity.\nImplement Six Sigma methodologies to enhance engineering SOPs and maintenance workflows.\nLead workflow redesign initiatives in collaboration with Retail and Operations leadership.\nDrive preventative maintenance compliance and reliability improvement strategies.\nReduce asset downtime and enhance lifecycle performance across the portfolio.\nCore Competencies\nExecutive Engineering Leadership\nCross-Functional Portfolio Partnership\nWorkforce & Labor Strategy\nGMP Financial Governance\nCMMS & Data Integrity Oversight\nFleet & Field Productivity Optimization\nVendor & Outsourcing Governance\nRegulatory & Risk Management\nSix Sigma & Continuous Improvement\nData-Driven Decision Making\nCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.\nThe compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.\nThe company will not pay less than minimum wage for this role.\nThe compensation for the position is: $ 144,500.00 - $170,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.\nIn compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":8150,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-21T21:47:12Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.377,"p_room":0.35,"age_days":29,"expected_fill_days":5,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/cushman-wakefield-director-engineering","json_url":"https://alion.io/job/cushman-wakefield-director-engineering.json","meta":{"generated_at":"2026-10-24T03:35:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5633,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-director-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-director-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-director-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-director-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-director-engineering"}]}