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reception.\nLiaise with vendors and service providers to ensure timely and quality delivery of services.\nConduct regular inspections and audits of service standards, ensuring compliance with company policies and safety regulations.\nHandle vendor contracts, manage service level agreements (SLAs).\nCoordinate with internal departments to address specific soft service requirements and resolve issues promptly.\nMaintain records related to soft service activities, expenditures, and vendor performance.\nSupport budget planning and monitor expenses related to soft services.\nLead, train, and supervise the soft services team to ensure effective execution of responsibilities.\nImplement sustainability initiatives and ensure eco-friendly practices are followed.\nRespond promptly to emergency situations related to soft services and escalate issues when necessary.\nGenerate reports on service performance, incidents, and improvement plans for management review.\nAwareness of EHS-related soft services.\nManpower Management (Support Staff) and Data management\n________________________________________\nQualifications & Skills:\nBachelor’s degree or equivalent experience in Facilities Management, Business Administration, or related field.\n5-6 years of experience in managing soft services within corporate, hospitality, or facilities management environments.\nStrong vendor management and negotiation skills.\nGood understanding of health, safety, and environmental regulations related to soft services.\nExcellent communication, interpersonal, and leadership skills.\nAbility to multitask, prioritize, and work under pressure.\nProficient in MS Office and facility management software tools.\nProblem-solving mindset and attention to detail.\nINCO: “Cushman & 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