{"id":3180541,"url":"https://alion.io/job/cushman-wakefield-facilities-manager-6","title":"Facilities Manager","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"SharePoint","optional":false},{"name":"Smartsheet","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-27T20:31:07Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job Title\nFacilities ManagerJob Description Summary\nJob Description\nFacilities Manager\nGlobal Occupier Services\nDublin\nCushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.\nCushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.\nWe have an exciting opportunity for a talented Facilities Manager to join our market-leading Global Occupier Services business, working with a prestigious client based in Dublin.\nRole Purpose:\nProvide effective leadership and management for the facilities organization at multi-site locations.\nResponsible for day-to-day implementation of policies, procedures, and programs, which provide a well-managed and well-maintained building.\nProvide positive response to the concerns and needs of the client, tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives.\nResponsibility for coordinating the activities, financials, vendors, and resources required for current and future needs of the buildings and operations.\nDevelop partnering relationships with key client employees & stakeholders in the locations under their control.\nEnsure execution of all relevant business/facilities administration and processes to the client’s service levels as described in contract KPIs.\nDeliver full suite of services as defined in contract Scope of Work/MSA.\nEnsure Client satisfaction by being responsible for achieving client SLA and driving acceptable service delivery performance.\nProvide regular reporting/support to Regional Account Director as required.\nEnsure compliance with legislative, Client and C&W health, safety, and environmental requirements.\nWork with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery.\nEstablish in depth knowledge of client culture with particular focus on Real Estate and site organization.\nCore Responsibilities for sites / personnel under their management:\nFinancial Management\nResponsible for managing OPEX & CAPEX budgets for sites under their control.\nDevelop and maintain a 5-year rolling CAPEX plan, incorporating life cycle costing and analysis. \nConducting monthly and quarterly forecasting activities, Variance analysis/commentary, monthly accruals, aligning with client deadlines, and adhering to (KPIs) and contract performance indicators (CPIs) as outlined in the (MSA).\nResponsible for PO management for sites under their control.\nEnsure portfolio remains compliant with C&W financial policies and procedures as well as compliance with SOC1.\nOverall responsibility for financial performance for sites under their control.\nOperations\nAccountable for the day-to-day management of all hard and soft services across client-owned and leased facilities.\nProvide operational leadership and oversight of both internal teams and external service providers, ensuring effective service delivery.\nDemonstrate visible leadership by fostering collaboration, supporting team members, and clearly articulating operational strategies and objectives.\nProvide cross-regional operational support and coverage for Facilities Management across additional EMEA locations as required.\nManage and maintain the Computerised Maintenance Management System (CMMS), FAMIS360.\nManage financial administration and reporting through the Yardi finance platform.\nEnsure effective management of Critical Business Infrastructure (CBI), with a focus on minimising downtime, identifying risks, and implementing mitigation strategies.\nFor leased properties, liaise with landlords and maintain a strong understanding of lease obligations to ensure landlord responsibilities are fulfilled at no cost to the client.\nEnsure team compliance with client change management processes, including maintenance activities, MOPs and SOPs.\nLead incident investigations, including accidents, incidents, and near-misses, establishing root causes and implementing corrective and preventative actions.\nSupport audit and compliance activities by attending inspections, addressing non-conformances, and managing corrective action plans arising from maintenance, inspections, surveys, and reports.\nMaintain and regularly update both client and internal operational risk registers.\nAdminister and manage QMS systems, Smartsheet’s, SharePoint platforms, and other operational tracking and management tools.\nResponsible for the management and oversight of conferencing and event operations across client site(s) and associated locations.\nProcurement & Contracts\nEnsure value for money is delivered through effective supplier management, with performance measured against agreed SLAs and KPIs.\nDrive re-procurement activities where service improvements and cost efficiencies can be realised, leveraging the C&W supply chain where appropriate.\nMaintain a comprehensive understanding of the contractual obligations, terms, and conditions governing the agreement between C&W and the client.\nDevelop glide path savings plan in line with client and MSA requirements.\nOversee and maintain the master vendor/supplier Smartsheet and contract management tracker for all suppliers within your remit.\nEnsure vendor scopes of work are fully aligned with AMD requirements, procedures, and Statements of Work (SOW), including all maintenance and EHS standards.\nRisk & Compliance, Governance & H&S\nEnsure full adherence to client and Cushman & Wakefield (C&W) policies, procedures, and governance frameworks.\nDeliver services in line with contractual requirements, including MSA, SOWs, and operational playbooks.\nPromote a strong culture of compliance by ensuring team members clearly understand roles, responsibilities, and expectations.\nTake overall accountability for Quality, Environmental, Health & Safety (QEHS) performance across all sites under their control.\nEnsure compliance with all applicable legislation, standards, and regulatory requirements across EMEA.\nLead risk identification, assessment, and mitigation, maintaining robust governance and operational controls.\nSupport and manage internal and external audits, ensuring timely resolution of findings and corrective actions.\nEnsure safe systems of work are implemented and maintained, including contractor compliance, PTW, RAMS, and incident management processes.\nPeople & Culture\nProvide strong line management to direct reports, ensuring clear accountability, performance standards, and alignment with contract objectives.\nDevelop and implement a strategic people plan, focusing on high performance, succession planning, and talent retention.\nLead, coach, and motivate the FM team to deliver services in line with industry best practice and client expectations.\nFoster a positive, inclusive team culture that promotes collaboration, engagement, and continuous improvement.\nDrive the professional development of team members through structured training, mentoring, and career progression planning.\nEnsure all team members maintain active development plans and receive regular performance reviews and feedback.\nMaintain and manage the FM training matrix, ensuring full compliance with statutory, client, and role-specific requirements.\nPromote capability building and upskilling across the Workplace team to strengthen operational resilience and service delivery standards.\nQualities and Personal Attributes: Essential (unless noted as Desirable)\nBusiness Generation, Execution and/or enablement\nUses knowledge of the business, along with relevant systems and procedures to support others and contribute to company and client objectives in achieving their financial, business and client goals.\nPursues opportunities to learn more about CW commercial environment.\nUses all available internal resources, systems, and tools to help increase team productivity.\nBuilds the brand by seeking opportunities to promote the CW brand through everyday interactions that contribute to the brand image.\nIdentifies and improves processes, systems, and work products to continually exceed internal and external client expectations.\nIdentifies solutions that reduce expenses.\nSeeks assignments and welcomes challenging activities.\nDelivers innovation by looking for and suggesting new ways to differentiate CW services from the competition.\nDemonstrates a spirit to win by showing initiative in identifying, recommending, and pursuing new opportunities.\nContributes to financial success by delivering on financial objectives.\nAchieves the business plan by applying relevant systems, procedures, business knowledge to maximise resources and deliver role objectives.\nSupports new business generation with knowledge and experience advice where required.\nSupports existing business out with their own area with knowledge and experience advice where required.\nLeadership and Management\nCreates collaborative opportunities and communicates proactively with all relevant levels of the organisation to obtain and share information.\nAppreciates diversity, recognising the needs and welcomes the unique contribution of all colleagues and clients.\nUnderstands the client’s needs by actively listening to requests from internal and external clients and provides timely assistance with careful attention to detail and effective solutions.\nEnables performance by encouraging and supporting peers, colleagues and team through constructive feedback, workload management and transfer of knowledge.\nOwns own development by building own skills by consistently pursuing growth opportunities; seeks a mentor and is willing to coach colleagues.\nSupports and implements change by embracing change and takes action to fulfil new plans or changes in directions; revaluates existing processes.\nActs as the client and vendor relationship manager and develops client and vendor engagement.\nCourageous by sharing timely and tactful opinions and sharing constructive feedback to others.\nSupports and develops early talent.\nDemonstrates personal leadership by prioritising their own workload to accomplish duties effectively; obtains assistance from others as needed.\nTrusted Advisor and Expert\nDecisive and addresses issues/queries quickly and accurately that clients value.\nMakes informed decisions and takes responsibility for outcomes.\nSupports colleagues in meeting the client’s needs.\nGood understanding of H&S and risk awareness.\nForecasts and evaluates commercial and financial risks together with the identification of procedures to avoid or minimize their impact.\nEstablishes credibility by staying current in own field and pursues opportunities to demonstrate expertise (SME) and share knowledge.\nCommunicates proactively with all relevant levels of the organisation to obtain and share information.\nActively listens to determine clients' most critical business needs.\nUses knowledge of their client and their objectives to deliver excellent service through timely and effective solutions.\nQualifications\nEssential\nFluent in spoken and written English.\nExperience in: Facilities Management, Building Services or Property Management\nDesirable\nMembership and or, qualifications for IWFM or IOSH.\nSkill and Experience\nMust have experience in the management of multi-site facilities management services in a corporate or client facing environment.\nExperience managing a variety of Hard & Soft Services & Employee Experience Programmes (Fitness/Gym, Food & Beverage etc), Energy Mgmt, CSR, Sustainability, Waste Mgmt etc.\nBroad knowledge and experience managing critical building infrastructure.\nProficient in use of Microsoft office 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