{"id":3869244,"url":"https://alion.io/job/cushman-wakefield-front-desk-and-facilities-admin","title":"Front Desk and Facilities Admin","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":144,"ghost_share":0,"stale_share":0.861,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-12T07:32:55Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Title\nFront Desk and Facilities AdminJob Description Summary\nThe Front Desk & Facilities Administrator is responsible for delivering a professional workplace experience by managing front desk operations, providing administrative support, and coordinating facilities services. This role serves as the first point of contact for visitors, employees, and vendors while ensuring smooth day-to-day office operations, workplace services, and facilities management activities.Job Description\nFront Desk & Facilities Admin\n1. Front Desk Services\nServe as the first point of contact for visitors, clients, vendors, and employees, ensuring a professional and welcoming experience.\nGreet, assist, and direct visitors to the appropriate contacts, meeting rooms, or work locations.\nManage incoming calls, screen and route inquiries, and take messages as required.\nManage visitor registration, badge issuance, and visitor records.\nDeliver an exceptional workplace and guest experience through professional customer service.\nCoordinate meeting room bookings, visitor arrangements, workplace logistics, events, catering, and ad hoc requests.\nProvide travel and transportation assistance for visitors and employees as required.\nManage incoming and outgoing mail and courier services.\nMaintain reception, meeting rooms, conference facilities, and guest areas to a professional standard.\nEnsure compliance with company policies, security, safety, and visitor management procedures.\n2. Administration\nProvide administrative support, including document handling, office coordination, and supply management.\nSupport and work with the Facilities Coordinator on KL Hub Procure-to-Pay (P2P) activities, including purchase order creation, SAP transactions, invoice processing, payment tracking, and vendor administration.\nMaintain procurement records and support budget tracking and reporting.\nManage stationery, office supplies, and workplace consumables.\nAdminister employee locker allocation and maintain related records.\nPerform any other duties assigned by the line manager.\n3. Facilities Work Order Management\nCoordinate and track facilities work orders to ensure timely completion within agreed Service Level Agreements (SLAs).\nCoordinate facilities-related requests with building management, vendors, and service providers.\nAct as a liaison between employees, clients, building management, and third-party vendors to resolve workplace and facilities-related issues.\nMonitor maintenance requests and communicate status updates to stakeholders.\nMaintain work order records and support contractor performance monitoring.\nAbout you:\nMinimum of 2 years of reception, hospitality, and/or vendor coordination experience\n2 years of experience in face-to-face interaction with customers preferred\nA pleasant phone voice and excellent verbal and written communication skills a must\nOrganization and attention to detail required\nMust be able to work in a fast paced, high volume environment\nProven computer experience essential including proficiency in Outlook, Word and Excel required\nIdeal candidate must have a positive attitude and be comfortable in providing customer service to a diverse population\nWhy join Cushman & Wakefield?\nAs one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;\nBeing part of a growing global company;\nCareer development and a promote from within culture;\nAn organisation committed to Diversity and Inclusion\nWe're committed to providing work-life balance for our people in an inclusive, rewarding environment.\nWe achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.\nWe have a vision of the future, where people simply belong.\nThat's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":4651,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-06T13:41:50Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":1,"age_days":7,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/cushman-wakefield-front-desk-and-facilities-admin","json_url":"https://alion.io/job/cushman-wakefield-front-desk-and-facilities-admin.json","meta":{"generated_at":"2026-11-12T11:35:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23844,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-front-desk-and-facilities-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-front-desk-and-facilities-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-front-desk-and-facilities-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-front-desk-and-facilities-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-front-desk-and-facilities-admin"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3869244}},{"tool":"search_jobs","arguments":{"company":"cushmanwakefield.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3869244},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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