{"id":3404958,"url":"https://alion.io/job/cushman-wakefield-guest-services-representative-part-time","title":"Guest Services Representative (Part-Time)","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":130000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T15:52:41Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T15:53:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title\nGuest Services Representative (Part-Time)Job Description Summary\nRESPONSIBILITIESDemonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings\nSale of Mall Gift Cards which includes:\no daily deposits\no shift reports and logs\no distribution of gift-with-purchase items\nTelephone, Email and In-Person Inquiries\nOpening & Closing duties as per the Guest Services Supervisor\nPrepare and manage various customer tracking initiatives\nProvide Customer assistance with all available mall services.\nAssist other mall personnel (Security and Maintenance) to provide an exceptional Customer Experience, promoting a safe and clean environment\nAssist with various on-site promotions and events as per the Marketing Director\nCultivate relationships with the shopping centre’s retailers and continually stay abreast of product offerings and store promotions.\nProfessionally respond online to customer service inquiries on KIPSU\nMonitor mall events, retailer sales and promotions to communicate onto social media platforms as deemed necessary as per the Marketing Director\nCollating various documentation for shopping centre distribution, banner coordination, compiling and updating store and directory information, ballot counting and assisting with various display set-ups\nMaintaining cleanliness and organization at the workspace\nEnsure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained\nOther duties as assigned by the Guest Services Supervisor\nAnd most importantly, ensuring that our Customers leave our shopping centre happy with all of their needs met\nQUALIFICATIONS\nAvailability for flexible shifts.\nExcellent customer service skills with a drive to go above and beyond\nSuperior written and oral communication skills\nAbility to work in a “team” environment\nVarious computer skills - Microsoft Office\nCompetent in Social Media, Facebook, Website, etc.\nWe are looking for staff with flexible and open availability (extended) hours and ability to work as per the centre. Specially open availability on Friday, Saturday & Sunday.\nMust be accountable and punctual\n• Creative and self motivated\nJob Description\nSchedule Requirements:\nThis is a part-time position averaging 12-20 hours per week. Candidates must be available to work during business hours, including weekends and holidays, based on business needs. \nHours of operation are Monday-Saturday, 9:00 AM-9:00 PM, and Sunday, 10:00 AM-6:00 PM.\nRESPONSIBILITIES\nDemonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings\nSale of Mall Gift Cards which includes:daily deposits\nshift reports and logs\ndistribution of gift-with-purchase items\n\nTelephone, Email and In-Person Inquiries\nOpening & Closing duties as per the Guest Services Supervisor\nPrepare and manage various customer tracking initiatives\nProvide Customer assistance with all available mall services.\nAssist other mall personnel (Security and Maintenance) to provide an exceptional Customer Experience, promoting a safe and clean environment\nAssist with various on-site promotions and events as per the Marketing Director\nCultivate relationships with the shopping centre’s retailers and continually stay abreast of product offerings and store promotions.\nProfessionally respond online to customer service inquiries on KIPSU\nMonitor mall events, retailer sales and promotions to communicate onto social media platforms as deemed necessary as per the Marketing Director\nCollating various documentation for shopping centre distribution, banner coordination, compiling and updating store and directory information, ballot counting and assisting with various display set-ups\nMaintaining cleanliness and organization at the workspace\nEnsure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained\nOther duties as assigned by the Guest Services Supervisor\nAnd most importantly, ensuring that our Customers leave our shopping centre happy with all of their needs met\nQUALIFICATIONS\nAvailability for flexible shifts.\nExcellent customer service skills with a drive to go above and beyond\nSuperior written and oral communication skills\nAbility to work in a “team” environment\nVarious computer skills - Microsoft Office\nCompetent in Social Media, Facebook, Website, etc.\n We are looking for staff with flexible and open availability (extended) hours and ability to work as per the centre. Specially open availability on Friday, Saturday & Sunday.\nMust be accountable and punctual\nCreative and self motivated\nCushman & Wakefield uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.This posting is for a backfill position.\nThe compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.\nThe company will not pay less than minimum wage for this role.\nThe compensation for the position is: $17.95 - $17.95 CAD HourlyCushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à . Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.INCO: “Cushman & Wakefield”","description_format":"text","description_chars":6251,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-28T15:52:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":7,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/cushman-wakefield-guest-services-representative-part-time","json_url":"https://alion.io/job/cushman-wakefield-guest-services-representative-part-time.json","meta":{"generated_at":"2026-10-30T20:24:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-guest-services-representative-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-guest-services-representative-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-guest-services-representative-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-guest-services-representative-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-guest-services-representative-part-time"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3404958}},{"tool":"search_jobs","arguments":{"company":"cushmanwakefield.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3404958},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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