{"id":3614735,"url":"https://alion.io/job/cushman-wakefield-performance-manager","title":"Performance Manager","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":114,"ghost_share":0,"stale_share":0.93,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110068,"max":129492,"currency":"USD","period":"year","gross":null,"usd_annual":129492},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T15:56:26Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T22:06:37Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title\nPerformance ManagerJob Description Summary\nThe Performance Manager leads operational performance management, asset performance analytics, SLA governance, and continuous improvement programs supporting mission-critical data center operations. This role is responsible for establishing performance measurement frameworks, managing operational scorecards, analyzing asset and maintenance performance trends, and ensuring alignment with Cushman & Wakefield data center operational standards and client performance objectives. The Performance Manager partners with Site Operations, Engineering, Maintenance, Reliability, IT Operations, and Business Operations teams to improve service delivery, operational efficiency, reliability, compliance, and customer satisfaction through data-driven decision making and innovation initiatives.Job Description\nEssential Functions & Responsibilities\nLead operational performance management programs supporting mission-critical data center operations.\nEstablish and manage KPIs for asset performance, maintenance effectiveness, operational reliability, SLA achievement, compliance, and customer satisfaction.\nDevelop portfolio performance scorecards, dashboards, and reporting programs that provide visibility into operational performance trends.\nMonitor SLA performance and partner with operational teams to identify, address, and prevent service delivery gaps.\nAnalyze asset performance data to identify reliability risks, recurring failures, maintenance opportunities, and lifecycle planning requirements.\nPartner with Reliability Engineering and Maintenance teams to improve equipment performance, asset utilization, and operational resilience.\nLead performance reviews focused on operational effectiveness, maintenance execution, work management, and service delivery outcomes.\nEstablish benchmarking programs that compare site performance against organizational standards, contractual requirements, and operational objectives.\nDrive continuous improvement initiatives that strengthen reliability, efficiency, productivity, and customer experience.\nIdentify performance trends, operational risks, and improvement opportunities through data analysis and operational assessments.\nDevelop performance metrics that support workforce effectiveness, operational maturity, and business objectives.\nPartner with Site Operations leadership to improve KPI performance and support achievement of operational targets.\nSupport incident review programs through trend analysis, performance reporting, and corrective action validation.\nCoordinate performance reporting for client governance meetings, operational reviews, and executive leadership presentations.\nPromote innovation programs that improve operational efficiency, asset reliability, maintenance effectiveness, and service delivery performance.\nSupport development of data-driven strategies that enhance operational performance and reduce business risk.\nEnsure consistency and accuracy of performance reporting, operational metrics, and management dashboards.\nCollaborate with Quality, Compliance, Reliability, Engineering, and IT Operations teams to align performance goals and improvement initiatives.\nMaintain performance measurement processes that support operational excellence and continuous improvement programs.\nDrive a culture of accountability, innovation, data-driven decision making, and operational excellence.\nRequirements\n8+ years of experience in data center operations, critical facilities, operational performance management, reliability, maintenance, analytics, or a comparable mission-critical environment.\nDemonstrated experience developing and managing KPIs, operational scorecards, performance dashboards, and reporting programs.\nStrong knowledge of data center operations, maintenance programs, asset management, reliability principles, and SLA-based service delivery.\nExperience analyzing asset performance, operational trends, maintenance effectiveness, and service delivery performance.\nProven ability to lead continuous improvement programs and performance optimization initiatives.\nStrong analytical, organizational, problem-solving, and data interpretation skills.\nExperience supporting executive reporting, client governance reviews, and operational performance assessments.\nExcellent communication, stakeholder engagement, and cross-functional coordination skills.\nExperience with CMMS, data analytics, reporting platforms, and business intelligence tools preferred.\nBachelor's degree preferred. Relevant certifications in operations, reliability, analytics, or continuous improvement are preferred.\nAdditional Information\nCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.\nThe compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.\nC&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.\nIn compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.\nCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.\nThe compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.\nThe company will not pay less than minimum wage for this role.\nThe compensation for the position is: $ 110,068.20 - $129,492.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.\nIn compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":7784,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-02T15:56:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":7,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":129492,"is_top_pay":false},"html_url":"https://alion.io/job/cushman-wakefield-performance-manager","json_url":"https://alion.io/job/cushman-wakefield-performance-manager.json","meta":{"generated_at":"2026-11-06T02:03:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3284,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-performance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-performance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-performance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-performance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-performance-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3614735}},{"tool":"search_jobs","arguments":{"company":"cushmanwakefield.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3614735},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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