{"id":2722853,"url":"https://alion.io/job/cushman-wakefield-regional-operations-lead","title":"Regional Operations Lead","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":67},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-16T15:24:29Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T01:51:04Z","board_verified":false,"closed_at":"2026-10-21T01:51:04Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Job Title\nRegional Operations LeadJob Description Summary\nTo provide strategic and operational leadership across the UK C&W Corporate Workplace portfolio, leading and developing a geographically dispersed team by setting clear standards, coaching capability and instilling ownership and accountability to drive performance and a first-class, hospitality-led workplace experience. The role builds trusted relationships with key senior stakeholders across the UK, aligning workplace services with business priorities and communicating performance, risks and opportunities effectively. It combines strong financial management-including budgeting, expenditure control, forecasting and variance analysis-with environmental, health and safety, compliance and audit leadership. It also drives supplier performance and risk management through KPIs, SLAs, QBRs and effective governance, enabling safe, sustainable, efficient and customer-focused services across multiple UK sites.Job Description\nLead, develop and hold accountable a geographically dispersed Workplace team across multiple UK sites, setting clear objectives, standards and priorities and using coaching and performance management to drive consistent results.\nProvide visible strategic and operational leadership across the UK portfolio, ensuring local teams deliver a consistent, first-class, hospitality-led workplace experience aligned with business priorities.\nEstablish governance, performance measures and service improvement plans, reviewing outcomes, challenging underperformance and ensuring material risks and service failures are resolved.\nMaintain management oversight of UK workplace operations, planned and reactive services and statutory maintenance, ensuring delivery within agreed service levels without direct ownership of routine frontline tasks.\nOwn the UK Workplace annual operating plan, budget and financial performance, providing robust forecasting, variance analysis, cost control and informed recommendations to senior stakeholders.\nLead the national contract management of the Total Facilities Management (TFM) portfolio, ensuring commercial control, contractual compliance and consistent service delivery across all UK sites.\nSet the supplier-management strategy and governance framework, driving contractor and service-partner performance against KPIs and SLAs through regular reviews and Quarterly Business Review (QBR) meetings.\nIdentify, assess and mitigate supplier, financial, compliance, operational and service-continuity risks, escalating material exposures and ensuring effective recovery and improvement plans are in place.\nBuild trusted relationships with key senior stakeholders, clients and partners across the UK, aligning workplace strategy and service delivery with organisational priorities and communicating performance, risks and opportunities effectively.\nSponsor and govern strategic workplace projects and change programmes across the UK, ensuring clear business cases, accountabilities, risk controls and successful delivery of intended benefits.\nProvide leadership for environmental, health and safety, compliance and audit activity, including ISO and other internal and external audits, assurance planning, corrective actions and maintenance of audit-ready governance.\nEnsure appropriate management controls, systems and reporting are in place to support accurate data, effective decision-making, regulatory compliance and clear escalation of business risk.\nDrive sustainability, innovation and continuous improvement across the UK portfolio, identifying opportunities to improve service quality, efficiency, resilience and the colleague experience.\nMaintain executive oversight of customer-facing workplace services, ensuring operational leaders deliver professional, consistent and responsive standards across all locations.\nCushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.\nINCO: “Cushman & Wakefield”","description_format":"text","description_chars":4530,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-16T15:24:29Z"},{"event":"close","at":"2026-10-21T01:51:04Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/cushman-wakefield-regional-operations-lead","json_url":"https://alion.io/job/cushman-wakefield-regional-operations-lead.json","meta":{"generated_at":"2026-10-22T17:44:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448742},"rest":"https://alion.io/mcp/rest/get_company?id=448742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcushman-wakefield-regional-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcushman-wakefield-regional-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcushman-wakefield-regional-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cushman-wakefield-regional-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcushman-wakefield-regional-operations-lead"}]}