{"id":3256744,"url":"https://alion.io/job/cushman-wakefield-senior-facilities-manager-4","title":"Senior Facilities Manager","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canberra, Australia","Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":135000,"period":"year","method":"role_seniority_country_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T02:39:42Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T06:38:47Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title\nSenior Facilities ManagerJob Description Summary\nThe Senior Facilities Manager is responsible for managing an assigned portfolio of client properties and leading a team of three Facilities Managers and one Facilities Coordinator. The role provides day-to-day direction, workload oversight, coaching and development to support consistent, high-quality service delivery. Working closely with client stakeholders, landlords, service partners and internal teams, the position oversees planned and reactive maintenance, critical incidents, contractor performance, client reporting and meetings, budgets, financial administration, compliance and asset management. The role also drives practical service improvements, maintains accurate systems and documentation, and ensures contractual requirements and KPIs are achieved.Job Description\nLocation: Canberra (preferred) | Sydney (secondary preference)\nCitizenship Requirement: Australian Citizen\nSecurity Clearance: Must be willing to undergo security clearance assessment.\nKey Responsibilities\nFacilities Operations\nManage a portfolio of client properties and ensure effective day-to-day facilities management delivery.\nOversee reactive and planned maintenance programs, contractor performance, and service quality.\nAct as the primary escalation point for critical incidents and after-hours operational issues.\nCoordinate recovery plans and engage specialist contractors when required.\nClient & Stakeholder Management\nBuild and maintain strong relationships with clients, landlords, service providers, and internal stakeholders.\nLead client meetings and provide clear operational updates and strategic recommendations.\nEnsure timely resolution of issues and delivery against agreed service levels.\nAsset, Compliance & Risk Management\nOversee annual property inspections and compliance activities.\nMaintain asset registers and lifecycle planning for building plant and equipment.\nEnsure contractors comply with all legislative, safety, and operational requirements.\nSupport audit requirements and maintain accurate documentation and records.\nFinancial Management\nPrepare annual budgets, forecasts, and maintenance expenditure plans.\nManage invoice approvals, financial reporting, and P&L activities.\nMonitor expenditure and identify opportunities for operational efficiencies and service improvements.\nAbout You\nTo be successful in this role, you will bring:\nMinimum 5+ years' experience in Facilities Management.\nDemonstrated experience managing commercial, corporate, retail, government, or mixed property portfolios.\nPrevious experience leading and developing facilities management teams.\nStrong understanding of hard FM services, building services, maintenance, compliance, and asset management.\nExcellent stakeholder engagement and client relationship management skills.\nCommercial acumen with experience in budgeting, forecasting, and financial reporting.\nProven ability to consistently achieve KPIs and service delivery outcomes.\nStrong problem-solving skills and the ability to operate effectively in a fast-paced environment.\nAbility to work autonomously while collaborating with local and national teams.\nWhat's On Offer\nLeadership opportunity with a high-profile property portfolio.\nCollaborative and supportive team environment.\nExposure to government and corporate clients.\nCareer progression and professional development opportunities.\nFlexible and dynamic work environment.\nAs an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. 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