{"id":2407809,"url":"https://alion.io/job/cushmanwakefield-product-analyst-procurement-systems","title":"Product Analyst, Procurement Systems","company":{"id":448742,"name":"Cushman & Wakefield","domain":"cushmanwakefield.com","url":"https://alion.io/company/cushmanwakefield-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, 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and manage support requests, tickets, and operational issues across procurement platforms.\nServe as first-level support for platform-related questions, troubleshooting, and escalations.\nAssist with platform updates such as user maintenance, permissions, and access requests.\nCoordinate issue resolution with internal IT teams, software vendors, and external implementation partners.\nMaintain and track open issues, defects, enhancement requests, and vendor follow-ups to completion.\nSupplier Enablement & Catalog Support: Support supplier onboarding efforts and help drive supplier adoption across procurement technologies.\nCoordinate supplier onboarding activities, integrations, catalog implementations, and punchout enablement.\nPartner with suppliers and internal stakeholders to collect required setup documentation, forms, pricing files, and technical requirements.\nTrack supplier onboarding timelines, deliverables, and dependencies.\nAssist in evaluating supplier expansion opportunities based on spend trends and business demand.\nSupport rollout plans for new suppliers and marketplaces.\nReporting, Analytics & Spend Management: Provide reporting and analytical support to drive informed decision-making and track platform performance.\nBuild, maintain, and distribute recurring operational and executive reports.\nAnalyze spend, adoption, user activity, supplier utilization, and contract compliance.\nSupport annual target tracking for platform spend, supplier utilization, and revenue goals.\nProvide insights and recommendations based on usage trends and operational data.\nUser Enablement, Training & Change Management: Support end-user adoption through training, documentation, and process communication.\nCoordinate user onboarding and registration activities across supported platforms.\nCreate and maintain training guides, SOPs, knowledge base articles, FAQs, and job aids.\nSupport live training sessions, office hours, recorded training modules, and platform refreshers.\nPartner with Change Management and Operations teams on communication strategies and rollout campaigns.\nIdentify opportunities to improve user experience and reduce support requests.\nProject Management & Strategic Initiative Support: Support ongoing technology initiatives, system enhancements, and vendor evaluations.\nSupport project plans, timelines, action logs, and stakeholder follow-up across initiatives.\nAssist with RFI/RFP preparation, vendor research, requirements gathering, and evaluation scoring.\nCoordinate meetings, requirements sessions, testing, and implementation activities.\nSupport rollout planning for new technology capabilities or suppliers.\nTrack project milestones, risks, and dependencies.\nRequired Qualifications\nBachelor’s degree in Business, Supply Chain, Information Systems, Finance, Operations, or related field preferred.\n2-5 years of experience in business operations, procurement, systems administration, business analysis, or related field.\nExperience supporting enterprise platforms, or procurement technologies preferred.\nStrong analytical and problem-solving skills.\nAdvanced Microsoft Excel and reporting skills.\nStrong project coordination and stakeholder management abilities.\nExcellent written and verbal communication skills.\nAbility to manage multiple priorities in a fast-paced environment.\nPreferred Qualifications\nExperience with procurement, procure-to-pay, supplier management, or supply chain operations.\nExperience with change management, user training, or platform adoption initiatives.\nExperience supporting vendor integrations, punchouts, or supplier catalogs.\nExperience with dashboarding or business intelligence tools.\nWhy join Cushman & Wakefield?\nAs one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;\nBeing part of a growing global company;\nCareer development and a promote from within culture;\nAn organisation committed to Diversity and Inclusion\nWe're committed to providing work-life balance for our people in an inclusive, rewarding environment.\nWe achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. 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