{"id":1312586,"url":"https://alion.io/job/customhealth-pharmacy-data-entry-assistant","title":"Pharmacy Data Entry Assistant","company":{"id":2687828,"name":"Customhealth","domain":"customhealth.com","url":"https://alion.io/company/customhealth","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":59000,"period":"year","method":"role_country_seniority_unknown","sample_n":449},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-15T14:06:52Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T20:55:19Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Description\nCustom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200+ pharmacist-lead clinicians and iv) the collection of real-time, real-world data and insights.\nReporting to the Data Entry Team Lead/Supervisor, the Pharmacy Assistant - Data Entry plays a vital role in the quality and safety of our medications. This position is responsible for entering prescriptions into the Kroll system, and maintenance of patient records.\nKey Responsibilities\nBe a key member of the Kroll data entry team, working within the scope of a Pharmacy Assistant to perform data entry and fill prescription and OTC products accurately\nAssist with data/medication changes, including filling in Kroll, adjudication (billing), and any necessary communication with team members health care professionals and patients\nFollow up on faxes, emails, and voicemails in a timely manner and complete related tasks\nAnswer telephone calls promptly and courteously\nFax refill requests to prescribers proactively, ordering medications, and other tasks as assigned by the supervisor\nProvide an excellent level of customer service to all clients\nOther duties as assigned\nRequirements\nSkills and Qualifications\nExperience with Kroll software is required\nPrevious Pharmacy Experience required\nAdjudication and Billing Knowledge for ODB and third-part drug plans (knowledge of the ODB Formulary).\nKnowledge on Standards of Practice in Ontario pharmacy practice.\nRetail Experience an Asset\nExceptional customer service skills with a talent for building customer loyalty\nEffective communication skills\nMS Office\nEffective organizational skills, ability to multitask\nProblem Solving Skills\nStrong attention to detail\nSalary Description\n$22-26","description_format":"text","description_chars":2027,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Care","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-09-26T17:32:26Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.773,"p_room":0.9,"age_days":11,"expected_fill_days":28,"reasons":["conf:4","win:mid"],"computed_at":"2026-09-27T01:05:05Z"},"pay":null,"html_url":"https://alion.io/job/customhealth-pharmacy-data-entry-assistant","json_url":"https://alion.io/job/customhealth-pharmacy-data-entry-assistant.json","meta":{"generated_at":"2026-09-27T01:05:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":989,"day_limit":5000,"remaining_today":4011,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}