{"id":3150943,"url":"https://alion.io/job/customs-support-group-customs-process-administrator","title":"Customs Process Administrator","company":{"id":672960,"name":"Customs Support Group","domain":"customssupport.com","url":"https://alion.io/company/customssupport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":550},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T08:35:59Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T11:09:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Customs Support Group\nCustoms Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.\nWe help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.\nWhat we do: We support more than 60,000 clients and process over 20 million declaration lines each year.\nFrom day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.\nHow we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.\nOur technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.\nWhy it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.\nCSG helps clients stay compliant, reduce risk and keep their supply chains moving.\nWhy Join Us\nAt CSG, you will be part of a growing international organization that is improving how customs work gets done.\nYou will:\nWork with experienced customs professionals and technology teams\n\nGain exposure to international trade and complex supply chains\n\nContribute to services that have a real impact on global commerce\n\nThis is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.\nPurpose of the Position\nInternational trade doesn't stop, and neither do we. As a Customs Process Administrator at our Langford office, you'll be part of the team that keeps goods moving across borders legally, accurately, and on time. You'll work directly with client data and commercial shipping documents, applying customs duties and procedures through specialist systems, making sure every declaration is processed to the highest standard.\nThis is where a career in customs starts. You'll gain hands-on knowledge of one of Europe's most specialist industries, supported by people who genuinely know their stuff, working on transactions that have real financial and compliance impact for our clients.\nMain Responsibilities\nProcessing client data and reviewing commercial shipping documents for customs clearance\n\nLearning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)\n\nOperating Duty Management computer systems and maintaining accurate stock records\n\nAssisting with day-to-day management of duty management accounts in line with authorisations and SOPs\n\nProcessing Customs warehouse removals within compliant timeframes\n\nLiaising with HMRC, clients, and suppliers on an ongoing basis\n\nGeneral office administration including filing and record keeping\n\nReviewing your own work before processing to ensure consistent accuracy\n\nWhat to Expect\nFull on-site role based in our Langford office, with occasional visits to other CSG offices for training or events\n\nCore hours Monday to Friday, 8:30am to 5pm, with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week\n\nMaximum one weekend per month (Saturday 10am to 1:30pm, Sunday 10am to 4pm) with a day off in lieu\n\nA fast-paced, accuracy-driven environment where your attention to detail genuinely matters\n\nSmart casual dress code\n\nA supportive, knowledgeable team around you from day one\n\nJob Requirements\nEssential:\nMinimum 5 GCSEs at grade C/4 or above, including English and Maths\n\nStrong communication and interpersonal skills\n\nExcellent organisational and multitasking abilities\n\nDetail-oriented with a genuine commitment to accuracy\n\nAble to work independently and as part of a team\n\nProactive and confident approach to your work\n\nDesirable:\nPrevious experience in logistics or customs\n\nRelevant industry qualifications\n\nStrong academic 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