HR Advisor UK&IE
Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 20, 2026. Customs Support Group scores B on the Alion truth index.
Company Overview
We are a dynamic and growing customs and logistics services provider, committed to creating an engaging, inclusive, and high-performing workplace. As our business continues to expand across the UK and Ireland, we are looking for an enthusiastic and people-focused HR Advisor - UK & Ireland to join our Human Resources team and support our employees and managers throughout the employee lifecycle.
Position Summary
As an HR Advisor - UK & Ireland, you will provide practical, commercial, and employee-focused HR support across a broad range of HR activities. Working closely with the Senior HR Manager UK & Ireland, you will play a key role in employee relations, HR operations, talent development, organisational change, workforce planning, and people analytics.
This position offers an excellent opportunity for an experienced HR professional who is looking to broaden their experience and develop towards a Senior HR Advisor or HR Business Partner role while gaining exposure to strategic HR initiatives and business transformation projects.
Key Responsibilities
Employee Relations
Provide first-line HR advice and guidance to managers and employees.
Manage a variety of employee relations matters including absence management, disciplinary processes, grievances, probation reviews, flexible working requests, family-related matters, and reasonable adjustment requests.
Prepare HR correspondence, outcome letters, and case documentation.
Attend formal meetings and support managers throughout HR processes.
Ensure employee relations cases are managed consistently, fairly, and in line with company policies and employment legislation.
Escalate complex or high-risk matters to the Senior HR Manager where appropriate.
HR Operations
Coordinate employee lifecycle activities including onboarding, contractual changes, promotions, salary reviews, transfers, and offboarding.
Draft employment contracts, letters, and other HR documentation.
Maintain accurate employee records and HR systems.
Support payroll processes through timely and accurate submission of employee changes.
Ensure compliance with company policies, employment legislation, and GDPR requirements.
Conduct periodic audits of HR records and documentation.
Performance, Talent & Development
Support annual performance review and development processes.
Assist with talent reviews and succession planning activities.
Coordinate High Potential (HiPo) and leadership development programmes.
Support learning and development initiatives, apprenticeship activities, and training administration.
Maintain training records and monitor completion of mandatory learning.
Collaborate with managers to track development plans and career progression opportunities.
People Analytics & Reporting
Produce regular HR reports and dashboards covering key people metrics including headcount, turnover, absence, and development activity.
Analyse HR data to identify trends, risks, and opportunities.
Support workforce planning activities through data analysis and reporting.
Assist in preparing reports and presentations for business leaders.
Help develop reporting processes that provide meaningful insights and support data-driven decision making.
HR Projects & Organisational Change
Support delivery of HR projects and business improvement initiatives.
Assist with organisational change activities, restructures, and consultation processes.
Support business integration activities where required.
Coordinate project plans, action tracking, and communications.
Contribute ideas to improve HR processes and enhance the overall employee experience.
Technology, AI & Continuous Improvement
Support the adoption of technology and digital tools that enhance HR effectiveness.
Identify opportunities to streamline administrative processes through automation and AI-enabled solutions.
Assist with the development of HR dashboards, reporting tools, and employee self-service resources.
Stay informed about emerging HR technology and AI developments.
Promote a culture of continuous improvement and innovation within HR services.
Qualifications and Experience
Minimum 5 years of experience in an HR Advisor, HR Generalist, or similar HR role.
Strong employee relations experience with confidence supporting managers through complex people matters.
Good understanding of UK employment law and HR best practices.
Excellent organisational, prioritisation, and problem-solving skills.
Strong communication and stakeholder management abilities.
Experience using HR systems and Microsoft Office applications.
Strong analytical skills with the ability to interpret and present HR data clearly.
CIPD Level 5 qualification.
Fluent English communication skills, both written and spoken.
Desirable
Knowledge of Irish employment legislation.
Experience supporting organisational change, restructures, or consultation processes.
Experience producing HR reports, dashboards, and people analytics.
Exposure to workforce planning and talent management initiatives.
Experience with AI tools, automation platforms, or digital HR solutions.
What We Offer
Competitive compensation package based on experience.
Hybrid working model with a combination of office and remote work.
Opportunity to work closely with senior HR leadership and gain exposure to strategic HR initiatives.
Professional development and clear career progression opportunities.
Exposure to talent management, workforce planning, organisational design, and business transformation projects.
A collaborative, supportive, and people-focused working environment.
Opportunity to contribute to HR innovation, digitalisation, and continuous improvement initiatives.
Full-time permanent role within a growing international organisation.
Development Opportunity
This role is designed for an ambitious HR professional seeking long-term career growth. Working alongside the Senior HR Manager UK & Ireland, you will gain valuable exposure to strategic HR activities including workforce planning, organisational design, succession planning, talent management, and business transformation initiatives. For the right individual, this role offers a clear pathway towards progression into a Senior HR Advisor or HR Business Partner position.