{"id":2915092,"url":"https://alion.io/job/customs-support-group-hr-advisor-ukie","title":"HR Advisor UK&IE","company":{"id":672960,"name":"Customs Support Group","domain":"customssupport.com","url":"https://alion.io/company/customssupport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-24T06:02:35Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Felixstowe, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":68},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T10:01:32Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T09:56:47Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Company Overview\nWe are a dynamic and growing customs and logistics services provider, committed to creating an engaging, inclusive, and high-performing workplace. As our business continues to expand across the UK and Ireland, we are looking for an enthusiastic and people-focused HR Advisor - UK & Ireland to join our Human Resources team and support our employees and managers throughout the employee lifecycle.\nPosition Summary\nAs an HR Advisor - UK & Ireland, you will provide practical, commercial, and employee-focused HR support across a broad range of HR activities. Working closely with the Senior HR Manager UK & Ireland, you will play a key role in employee relations, HR operations, talent development, organisational change, workforce planning, and people analytics.\nThis position offers an excellent opportunity for an experienced HR professional who is looking to broaden their experience and develop towards a Senior HR Advisor or HR Business Partner role while gaining exposure to strategic HR initiatives and business transformation projects.\nKey Responsibilities\nEmployee Relations\nProvide first-line HR advice and guidance to managers and employees.\n\nManage a variety of employee relations matters including absence management, disciplinary processes, grievances, probation reviews, flexible working requests, family-related matters, and reasonable adjustment requests.\n\nPrepare HR correspondence, outcome letters, and case documentation.\n\nAttend formal meetings and support managers throughout HR processes.\n\nEnsure employee relations cases are managed consistently, fairly, and in line with company policies and employment legislation.\n\nEscalate complex or high-risk matters to the Senior HR Manager where appropriate.\n\nHR Operations\nCoordinate employee lifecycle activities including onboarding, contractual changes, promotions, salary reviews, transfers, and offboarding.\n\nDraft employment contracts, letters, and other HR documentation.\n\nMaintain accurate employee records and HR systems.\n\nSupport payroll processes through timely and accurate submission of employee changes.\n\nEnsure compliance with company policies, employment legislation, and GDPR requirements.\n\nConduct periodic audits of HR records and documentation.\n\nPerformance, Talent & Development\nSupport annual performance review and development processes.\n\nAssist with talent reviews and succession planning activities.\n\nCoordinate High Potential (HiPo) and leadership development programmes.\n\nSupport learning and development initiatives, apprenticeship activities, and training administration.\n\nMaintain training records and monitor completion of mandatory learning.\n\nCollaborate with managers to track development plans and career progression opportunities.\n\nPeople Analytics & Reporting\nProduce regular HR reports and dashboards covering key people metrics including headcount, turnover, absence, and development activity.\n\nAnalyse HR data to identify trends, risks, and opportunities.\n\nSupport workforce planning activities through data analysis and reporting.\n\nAssist in preparing reports and presentations for business leaders.\n\nHelp develop reporting processes that provide meaningful insights and support data-driven decision making.\n\nHR Projects & Organisational Change\nSupport delivery of HR projects and business improvement initiatives.\n\nAssist with organisational change activities, restructures, and consultation processes.\n\nSupport business integration activities where required.\n\nCoordinate project plans, action tracking, and communications.\n\nContribute ideas to improve HR processes and enhance the overall employee experience.\n\nTechnology, AI & Continuous Improvement\nSupport the adoption of technology and digital tools that enhance HR effectiveness.\n\nIdentify opportunities to streamline administrative processes through automation and AI-enabled solutions.\n\nAssist with the development of HR dashboards, reporting tools, and employee self-service resources.\n\nStay informed about emerging HR technology and AI developments.\n\nPromote a culture of continuous improvement and innovation within HR services.\n\nQualifications and Experience\nMinimum 5 years of experience in an HR Advisor, HR Generalist, or similar HR role.\n\nStrong employee relations experience with confidence supporting managers through complex people matters.\n\nGood understanding of UK employment law and HR best practices.\n\nExcellent organisational, prioritisation, and problem-solving skills.\n\nStrong communication and stakeholder management abilities.\n\nExperience using HR systems and Microsoft Office applications.\n\nStrong analytical skills with the ability to interpret and present HR data clearly.\n\nCIPD Level 5 qualification.\n\nFluent English communication skills, both written and spoken.\n\nDesirable\nKnowledge of Irish employment legislation.\n\nExperience supporting organisational change, restructures, or consultation processes.\n\nExperience producing HR reports, dashboards, and people analytics.\n\nExposure to workforce planning and talent management initiatives.\n\nExperience with AI tools, automation platforms, or digital HR solutions.\n\nWhat We Offer\nCompetitive compensation package based on experience.\n\nHybrid working model with a combination of office and remote work.\n\nOpportunity to work closely with senior HR leadership and gain exposure to strategic HR initiatives.\n\nProfessional development and clear career progression opportunities.\n\nExposure to talent management, workforce planning, organisational design, and business transformation projects.\n\nA collaborative, supportive, and people-focused working environment.\n\nOpportunity to contribute to HR innovation, digitalisation, and continuous improvement initiatives.\n\nFull-time permanent role within a growing international organisation.\n\nDevelopment Opportunity\nThis role is designed for an ambitious HR professional seeking long-term career growth. Working alongside the Senior HR Manager UK & Ireland, you will gain valuable exposure to strategic HR activities including workforce planning, organisational design, succession planning, talent management, and business transformation initiatives. For the right individual, this role offers a clear pathway towards progression into a Senior HR Advisor or HR Business Partner position.","description_format":"text","description_chars":6280,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Irish","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Customs Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-20T10:29:33Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":3,"expected_fill_days":39,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/customs-support-group-hr-advisor-ukie","json_url":"https://alion.io/job/customs-support-group-hr-advisor-ukie.json","meta":{"generated_at":"2026-10-24T10:16:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672960},"rest":"https://alion.io/mcp/rest/get_company?id=672960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcustoms-support-group-hr-advisor-ukie"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcustoms-support-group-hr-advisor-ukie"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcustoms-support-group-hr-advisor-ukie"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/customs-support-group-hr-advisor-ukie\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcustoms-support-group-hr-advisor-ukie"}]}