{"id":3077838,"url":"https://alion.io/job/customs-support-group-it-spezialist-mwd","title":"IT-Spezialist (m/w/d)","company":{"id":672960,"name":"Customs Support Group","domain":"customssupport.com","url":"https://alion.io/company/customssupport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":79,"open_postings":24,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-06T05:58:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":102000,"period":"year","method":"role_country_seniority_unknown","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-21T09:01:59Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-06T07:25:32Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"IT-Spezialist (m/w/d)\nDu verbindest technisches Know-how mit Freude am Kontakt mit Menschen? Bei uns unterstützt du Mitarbeitende an unseren DACH-Standorten, behältst das Zusammenspiel der IT-Systeme im Blick und bringst dich in Rollouts und Projekte ein. Dein Arbeitsort: das Homeoffice - mit gelegentlichen Einsätzen vor Ort.\nDas erwartet dich\nDu bist Ansprechperson für unsere Mitarbeitenden im 1st- und 2nd-Level-Support und betreust die IT-Systeme an unseren DACH-Standorten.\nDu löst IT-Störungen und richtest Hard- und Software ein.\nDu schaust über einzelne Systeme hinaus und beurteilst technische Anforderungen und Herausforderungen im Gesamtzusammenhang.\nDu bringst dich bei Rollouts und IT-Projekten ein und unterstützt den laufenden IT-Betrieb.\nDas bringst du mit\nEine IT-Ausbildung/Studium oder vergleichbare Qualifikation sowie praktische Erfahrung.\nGute Kenntnisse in Windows, Microsoft 365 Umfeld - verbunden mit einem breiten Verständnis für das Zusammenspiel von IT-Systemen.\nEine strukturierte, selbstständige und serviceorientierte Arbeitsweise sowie analytisches Denken.\nSichere Kommunikation auf Deutsch und Englisch.\nDein Arbeitsmodell\nDu arbeitest im Homeoffice und unterstützt bei Bedarf auch vor Ort. Dafür bringst du Reisebereitschaft mit: Dienstreisen und Vor-Ort-Einsätze sind gelegentlich erforderlich, bleiben aber die Ausnahme.","description_format":"text","description_chars":1358,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Customs Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-22T11:09:44Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.579,"p_room":0.9,"age_days":15,"expected_fill_days":41,"reasons":["conf:2","stale_co","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/customs-support-group-it-spezialist-mwd","json_url":"https://alion.io/job/customs-support-group-it-spezialist-mwd.json","meta":{"generated_at":"2026-11-06T07:52:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14073,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672960},"rest":"https://alion.io/mcp/rest/get_company?id=672960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcustoms-support-group-it-spezialist-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcustoms-support-group-it-spezialist-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcustoms-support-group-it-spezialist-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/customs-support-group-it-spezialist-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcustoms-support-group-it-spezialist-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3077838}},{"tool":"search_jobs","arguments":{"company":"customssupport.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3077838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}