{"id":635888,"url":"https://alion.io/job/customssupport-customs-process-analyst","title":"Customs Process Analyst","company":{"id":672960,"name":"Customs Support Group","domain":"customssupport.com","url":"https://alion.io/company/customssupport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Pierre, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-04-20T11:55:25Z","employer_posted_date":"2026-04-20","last_verified_at":"2026-10-31T02:28:50Z","board_verified":true,"closed_at":null,"days_open":193,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":193},"description":"About Customs Support Group\nCustoms Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.\nWe help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.\nWhat we do: We support more than 60,000 clients and process over 20 million declaration lines each year.\nFrom day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.\nHow we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.\nOur technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.\nWhy it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.\nCSG helps clients stay compliant, reduce risk and keep their supply chains moving.\nWhy Join Us\nAt CSG, you will be part of a growing international organization that is improving how customs work gets done.\nYou will:\nWork with experienced customs professionals and technology teams\n\nGain exposure to international trade and complex supply chains\n\nContribute to services that have a real impact on global commerce\n\nThis is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.\nPurpose of the position\nTo oversee the smooth processing of SCDP Supplementary Declarations for a given customer on a month-to-month basis. The job also involves completing Month End checks to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customers CFSP Authorisation.\nA pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.\n\nMain Responsibilities\nInput shipment detail to create Supplementary Declaration into Ricardo\n\nCross-reference and match products from CSG files against excel data provided by the customer, being particularly careful to note anomalies in pieces and value\n\nFunnel matched invoices and line detail into Ricardo\n\nComplete warehouse removals using customer data\n\nFix any CDS errors attributed to entries\n\nComplete Month End checks ready for the Final Supplementary Declaration\n\nWork through completed entry folders and merge documents in the format outlined by the customer\n\nUpload merged documentation to customer SharePoint under correct month\n\nInput completed SDI entry detail (Entry Number and Date) into customer UCR Log\n\nInput details from shipments in the “New Jobs” folder into the customer Query Log as outlined by the team\n\nAnswer queries\n\nTo undertake any training as required to perform the role\n\nAd hoc duties as and when required\n\nWhat to Expect\nThe work is office based.\n\nThe dress code is smart, but business-casual is acceptable in the office.\n\nThe working environment can be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team.\n\nRequirements\nA good level of numeracy and literacy to confidently present to colleagues.\n\nStrong communication and interpersonal skills.\n\nExcellent organisational and multitasking abilities.\n\nDetail-oriented with a commitment to accuracy.\n\nAbility to work independently and as part of a team.\n\nA customer-focused mindset and a dedication to providing exceptional service.\n\nProactive and confident.\n\nCompletes personal goals.\n\nCommitted to the highest quality and compliance standards.\n\nValues: Accountability, Quality, Integrity & 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