{"id":2206967,"url":"https://alion.io/job/cutera-inc-rma-coordinator","title":"RMA Coordinator","company":{"id":2437314,"name":"Cutera, Inc.","domain":"cutera.com","url":"https://alion.io/company/cutera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-09T23:59:50Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T18:50:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Summary:\nThe RMA Coordinator supports Cutera’s global service operations by managing return material authorizations (RMAs) and ensuring timely, accurate processing of all returned parts and materials. This role helps maintain high service levels by driving efficiency, visibility, and control across the return cycle.\nDuties & Responsibilities:\nReceive, inspect, and route all global returned materials to appropriate internal work centers on a daily basis.\nCoordinate with global Cutera entities and partners to ensure timely return of materials.\nTrack and monitor outstanding RMAs; provide weekly metrics and reporting for global stakeholders.\nIdentify and implement process improvements to reduce past-due and open RMA cases.\nApply best practices aligned with the three pillars of returns management: speed, visibility, and control.\nImplement and maintain controls to ensure timely and accurate return processing.\nCollaborate with cross-functional departments to ensure aligned communication, efficient workflows, and a consistent RMA process.\nAccurately transact returned materials in SAP and Salesforce to maintain inventory integrity and system accuracy.\nSupport additional tasks, projects, or responsibilities as needed.\nOther duties as needed or required.\nQualifications\nMinimum Requirements & Qualifications: \nAS degree or equivalent experience, with 1-3 years of inventory, materials management, or related operational support.\nProficiency in Microsoft Office (Excel, Word, Outlook).\nHands-on experience with SAP ERP.\nStrong prioritization, organization, and multitasking skills in a fast-paced environment.\nExcellent communication skills, including customer interaction and phone support.\nPrevious experience with the RMA process preferred.\nExperience with Salesforce.com or other CRM systems is a plus.","description_format":"text","description_chars":1823,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Aesthetic Medicine & Plastic Surgery"],"lifecycle":[{"event":"open","at":"2026-10-09T23:59:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":23,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/cutera-inc-rma-coordinator","json_url":"https://alion.io/job/cutera-inc-rma-coordinator.json","meta":{"generated_at":"2026-10-12T23:02:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2437314},"rest":"https://alion.io/mcp/rest/get_company?id=2437314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcutera-inc-rma-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcutera-inc-rma-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcutera-inc-rma-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cutera-inc-rma-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcutera-inc-rma-coordinator"}]}