{"id":3790478,"url":"https://alion.io/job/cvs-health-fulfillment-operations-coordinator","title":"Fulfillment Operations Coordinator","company":{"id":4223,"name":"CVS Health","domain":"cvshealth.com","url":"https://alion.io/company/cvshealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T01:47:32Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.\nBusiness Unit: Signify Health\nLocation: Must be within commuting distance of the Dallas HQ offices located at 4055 Valleyview Lane in Dallas (Farmers Branch), with the ability to work in office 1-2 times per week.\nSummary:\nSignify Health is seeking a Fulfillment Operations Coordinator to join our dynamic Fulfillment Ops team. The Fulfillment Operations team enables our expansive clinical network by ensuring all clinical staff are equipped with the right supplies, at the right place, and right time for each member they visit. The Fulfillment Operations Coordinator is responsible for supply order intake, triage to vendor partners, and fulfillment tracking of all clinician supply requests across the network.\nIn this role you will be responsible for the intake of return supply shipments and triaging equipment for proper re-fulfillment or disposal, along with standard QA protocols for managed devices. Additionally, the Fulfillment Operations Coordinator manages all clinician support and communication inquiries related to supply orders and shipment statuses, including coaching clinicians on supply management and reorder best practices. \nThis role reports directly to the Fulfillment Manager within the Clinician Experience Operations organization and is based in the Signify Health headquarters office in Dallas, TX.\nJob Responsibilities:\nEnsures each clinician has adequate supplies to perform IHE and diagnostic and preventative services as scheduled. \nPull daily reports to establish work lists to manage the fulfillment of initial supply shipments to newly onboarded clinicians to the Signify network. \nPull daily reports to aggregate resupply order requests from the existing clinician network and aggregate into bulk order files for submission to respective vendor partners and fulfillment distribution centers. \nEngage with Signify supply vendor and fulfillment distribution center partners to ensure timely action on bulk order submissions within established SLAs.\nManage the receipt, inspection, and proper disposition of supplies returned from the clinician network. \nManage all aspects of tracking the end to end lifecycle of limited inventory devices inclusive of outbound shipment, return shipments, intake, QA, maintenance, and planned device movements across the clinician network. \nProvide excellent customer service and respond to all clinician inquiries related to supply questions and supply order status within established response time SLAs. \nDemonstrate accountability for ensuring all required response time SLAs and order management SLAs are met; inform and make recommendations on these SLAs as the business evolves or trends shift. \nAbility to work overtime, as needed \nLocated in DFW metro and able to be in office a minimum of 2 days per week\nBasic Qualifications:\nBachelor's degree in a related field or equivalent experience \n2+ years in a Support or Operations role in a corporate environment of a similar size/complexity (preferred)\n1+ years experience in researching and diagnosing complex problems with the ability to resolve independently \nExcellent verbal and written communication skills\nExperience managing an end to end recurring process; seeking to find areas of improvement \nExperience with cross-functional collaboration \nProficiency with with Google Sheets / Excel and broader Google Suite platform \nPreferred Qualifications:\nA strong desire for learning and professional growth\nExceptional time management and organizational skills with high attention to detail\nEnthusiasm to contribute to a positive team culture and environment while owning and performing on individual tasks\nAbility to balance strong business capabilities and high business ethics with a commitment to operational and service excellence\nAnticipated Weekly Hours\n40Time Type\nFull timePay Range\nThe typical pay range for this role is:\n$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. \nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.\nGreat benefits for great people\nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.\nThis full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.\nWe anticipate the application window for this opening will close on: 11/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.","description_format":"text","description_chars":5823,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-05T06:30:35Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.773,"p_room":0.75,"age_days":3,"expected_fill_days":4,"reasons":["conf:2","win:late","comp:junior,brand"],"computed_at":"2026-11-06T03:52:30Z"},"pay":null,"html_url":"https://alion.io/job/cvs-health-fulfillment-operations-coordinator","json_url":"https://alion.io/job/cvs-health-fulfillment-operations-coordinator.json","meta":{"generated_at":"2026-11-06T03:52:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6564,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4223},"rest":"https://alion.io/mcp/rest/get_company?id=4223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcvs-health-fulfillment-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcvs-health-fulfillment-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcvs-health-fulfillment-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cvs-health-fulfillment-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcvs-health-fulfillment-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3790478}},{"tool":"search_jobs","arguments":{"company":"cvshealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3790478},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}