{"id":3790472,"url":"https://alion.io/job/cvs-health-operations-supervisor-45","title":"Operations Supervisor","company":{"id":4223,"name":"CVS Health","domain":"cvshealth.com","url":"https://alion.io/company/cvshealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43888,"max":85068,"currency":"USD","period":"year","gross":null,"usd_annual":85068},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T15:46:39Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.\nPosition Summary\nThe Distribution Center Shipping Supervisor is responsible for leading and overseeing daily outbound shipping operations within the Distribution Center. This position provides direct leadership to colleagues and ensures that customer orders are accurately processed, staged, loaded, and dispatched according to established service, productivity, safety, and quality expectations.\nThe Shipping Supervisor is accountable for managing daily staffing and workload priorities, monitoring operational performance, maintaining a safe and productive work environment, and ensuring execution against established Distribution Center goals. The role requires strong floor presence, effective communication, sound decision-making, and the ability to respond quickly to changing volume, staffing, transportation, and operational conditions.\nKey areas of responsibility include:\nLead, coach, develop, and hold colleagues accountable for performance, attendance, safety, quality, and established work expectations.\nCoordinate daily shipping activities, including staffing assignments, workload distribution, trailer loading, staging, dispatch readiness, and completion of outbound volume.\nMonitor operational KPIs such as productivity, throughput, shipping accuracy, service performance, trailer utilization, labor utilization, and other department performance measures.\nEnsure outbound orders are completed accurately and on schedule while identifying and resolving operational exceptions that could affect store or customer service.\nMaintain a strong floor presence and provide real-time direction to colleagues and operational leads throughout the shift.\nPartner with Transportation, Inventory Control, Asset Protection, Maintenance, Human Resources, and other Distribution Center departments to resolve operational issues.\nEnforce company policies, standard operating procedures, safety requirements, and established Distribution Center processes.\nInvestigate operational issues, identify root causes, and implement sustainable corrective actions.\nSupport continuous-improvement initiatives that improve safety, quality, productivity, cost, and service.\nCommunicate shift performance, business risks, staffing concerns, and unresolved issues to Distribution Center leadership and provide effective shift-to-shift handoffs.\nPromote a workplace culture centered on safety, accountability, respect, teamwork, and operational excellence.\nRequired Qualifications\nMinimum 2 years of prior supervisory or managerial experience in a distribution or manufacturing environment.\nMinimum 2 years of experience with Microsoft Office, including Word, Excel, Access, and PowerPoint. \nDemonstrated ability to lead, coach, motivate, and hold teams accountable in a fast-paced operational environment.\nStrong organizational, communication, problem-solving, and decision-making skills.\nAbility to prioritize multiple operational demands while maintaining safety, quality, service, and productivity expectations.\nAbility to analyze operational data and use performance metrics to identify trends, risks, and improvement opportunities.\nAbility to communicate effectively across multiple levels of the organization.\nAbility to work a flexible schedule based on business requirements, including weekends or additional hours as needed. Flexibility to support business needs is also reflected in the existing internal supervisor description.\nPreferred Qualifications\nExperience working in a fast-paced customer order fulfillment facility. \nExperience with Warehouse Management Systems (WMS) and distribution center technology.\nKnowledge of Lean, Six Sigma, continuous-improvement, or root-cause-analysis methodologies. \nSafety leadership, training, or compliance experience. \nDemonstrated experience leading and engaging teams. \nFamiliarity with ISO standards or structured quality-management systems. \nBilingual English/Spanish capabilities strongly preferred.\nEducation\nVerifiable High School diploma or GED is required\nAnticipated Weekly Hours\n40Time Type\nFull timePay Range\nThe typical pay range for this role is:\n$43,888.00 - $85,068.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. \nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.\nGreat benefits for great people\nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.\nThis full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.\nWe anticipate the application window for this opening will close on: 12/03/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.","description_format":"text","description_chars":6071,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["Flexible schedule","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-05T06:30:35Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":6,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 6 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.642,"p_room":0.45,"age_days":7,"expected_fill_days":4,"reasons":["conf:1","wave","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":85068,"is_top_pay":false},"html_url":"https://alion.io/job/cvs-health-operations-supervisor-45","json_url":"https://alion.io/job/cvs-health-operations-supervisor-45.json","meta":{"generated_at":"2026-11-10T16:20:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3650,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4223},"rest":"https://alion.io/mcp/rest/get_company?id=4223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcvs-health-operations-supervisor-45"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcvs-health-operations-supervisor-45"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcvs-health-operations-supervisor-45"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cvs-health-operations-supervisor-45\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcvs-health-operations-supervisor-45"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3790472}},{"tool":"search_jobs","arguments":{"company":"cvshealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3790472},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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