{"id":3581477,"url":"https://alion.io/job/cvs-health-software-development-engineer-4","title":"Software Development Engineer","company":{"id":4223,"name":"CVS Health","domain":"cvshealth.com","url":"https://alion.io/company/cvshealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":61800,"max":123600,"currency":"USD","period":"year","gross":null,"usd_annual":123600},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"MongoDB","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Claude Code","optional":true},{"name":"Copilot","optional":true},{"name":"Cursor","optional":true},{"name":"Windsurf","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T03:43:21Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.\nPosition Summary\nCVS Health’s Adjudication & Client Experience Engineering organization is seeking a highly skilled Software Development Engineer to join our Application Production Support Team, providing Level 1-3 support for critical Eligibility business applications. This role is essential in ensuring the reliability, stability, and continuous improvement of systems that directly serve our PBM (Pharmacy Benefit Management) business customers.\nAs a Software Development Engineer, you will work closely with fellow engineers as well as product, design, and operational teams to triage, troubleshoot, and resolve daily production issues. You will be responsible for addressing application incidents, identifying root causes, implementing permanent fixes, and driving process improvements to reduce recurring issues. Your work will support business continuity, customer satisfaction, and the overall operational excellence of our digital platforms.\nIn addition to support responsibilities, you will play an active role in facilitating Break fix existing codebases to improve application stability, scalability, and performance as our membership and transaction volumes continue to grow. This includes designing and implementing new features, contributing to technical architecture, and helping advance the engineering roadmap across our adjudication and client experience systems.\nThis position requires strong technical expertise, solid problem-solving skills, and the ability to collaborate effectively in a high-demand production environment. You will help guide technical direction, contribute to engineering innovation, and ensure the successful delivery of high-quality digital solutions for our customers\nJob Responsibilities\nProvide Level 1-3 application production support for Eligibility business customers, including monitoring, incident resolution, and proactive system health checks.\nAnalyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions.\nCollaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents.\nCode fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability.\nPerform debugging, and validation across distributed application environments.\nParticipate in on-call rotations as needed to support critical production services.\nContribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem.\nDocument solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.\nRequired Qualifications\n3+ years of experience in application production support (Level 1-3), incident management, and troubleshooting of enterprise systems.\n1+ years of Software Development Engineering experience using Java, Python, Postgres, Mongo, SQL, JavaScript, HTML, and CSS \n1+ Experience with distributed systems, APIs, databases, and cloud technologies (Azure and GCP), AI Agents development.\nFamiliarity with monitoring tools, logging frameworks, and IT operations processes.\nAbility to work effectively in a fast-paced, cross-functional environment.\nExcellent analytical, communication, and problem-solving skills.\nPreferred Qualifications\nExperience in healthcare, pharmacy benefits management, or similar regulated industries.\nExperience with automation, monitoring, and incident management tools.\nKnowledge using AI-assisted development tools (e.g. Claude Code, Cursor, GitHub Copilot, Windsurf, etc) to accelerate development workflows \nEducation\nBachelor’s / Master degree in Computer Science\nAnticipated Weekly Hours\n40Time Type\nFull timePay Range\nThe typical pay range for this role is:\n$61,800.00 - $123,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. \nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.\nGreat benefits for great people\nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.\nThis full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.\nWe anticipate the application window for this opening will close on: 11/06/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.","description_format":"text","description_chars":5777,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-01T03:08:42Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.973,"p_room":0.9,"age_days":2,"expected_fill_days":4,"reasons":["conf:1","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":123600,"is_top_pay":false},"html_url":"https://alion.io/job/cvs-health-software-development-engineer-4","json_url":"https://alion.io/job/cvs-health-software-development-engineer-4.json","meta":{"generated_at":"2026-11-02T04:26:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6507,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4223},"rest":"https://alion.io/mcp/rest/get_company?id=4223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcvs-health-software-development-engineer-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcvs-health-software-development-engineer-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcvs-health-software-development-engineer-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cvs-health-software-development-engineer-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcvs-health-software-development-engineer-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3581477}},{"tool":"search_jobs","arguments":{"company":"cvshealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3581477},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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