{"id":2567702,"url":"https://alion.io/job/cwan-client-servicing-associate-2","title":"Client Servicing Associate","company":{"id":1969767,"name":"CWAN","domain":"cwan.com","url":"https://alion.io/company/cwan-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":54000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-14T23:58:29Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Interface Operations team is responsible for taking ownership of priority queries, workflows, and projects across third party interfaces, consistently delivering optimal solutions for clients. The team will collaborate with Account Management, Interfaces Product, and Interfaces Testing on new development and enhancements for clients. This role will report to the Interface Operations Team Lead.\nWhat You’ll Do:\nProactive break resolution - 3rd party communication related to break resolution.\nReview of Daily and Monthly activities\nContribute to process improvement and team building related to all the above responsibilities.\nCollaborate with clients, external third parties, and internal teams to design workflows for interfaces that transport trade, position, risk, and analytics data to and from the Enfusion system.\nConduct investigation for reconciliation queries, resolving any issues relating to vendor data/prime broker data.\nBe part of a team who are the trusted point of contact within the firm to collaborate with internal and external stakeholders (Clients, Sales, AM, Vendors, PB’s, Onboarding) to handle requests promptly and appropriately and communicate key product insights effectively.\nWhat You’ll Need:\nBachelor’s degree in finance, Economics, Accounting, etc.\nProven ability to effectively communicate with all levels of staff and management.\nHighly organized, self-driven, extremely quick learner, and able to work in a fast-paced environment.\nStrong organization and time management skills as this hire will both manage and need to get involved in technical problem solving.\nBeneficial to have:\nSome experience working at a fund administrator, financial company, PB, custodians or asset manager\nFamiliarity with various asset classes and financial instruments (Equities, Options, Futures, FX, Fixed Income, CDS, Total Return Swaps, etc.) in a middle office capacity\nUnderstanding of basic portfolio management concepts, including trading workflows and reconciliation workflows\nSalary Range\n$54,000.00 - $70,000.00This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. 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