{"id":2567719,"url":"https://alion.io/job/cwan-implementations-team-lead-2","title":"Implementations Team Lead","company":{"id":1969767,"name":"CWAN","domain":"cwan.com","url":"https://alion.io/company/cwan-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Frankfurt am Main, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T23:58:29Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About the Opportunity\nClearwater Analytics is growing, and we want you to be part of it! We're looking for a Team Lead to lead our client implementations team in Frankfurt and help us deliver world-class onboarding experiences to some of the world's most sophisticated investors.\nThis is an exciting opportunity to lead from the front, at the intersection of people leadership and client delivery. You'll build a culture of teamwork, collaboration, and accountability within your team, while playing a hands-on role in the successful onboarding of clients (asset managers, insurers, pension funds and more) onto Clearwater's leading SaaS platform.\nWe've recently opened a brand-new office in Frankfurt's Opernturm, home to a brilliant and rapidly growing local team, a clear signal of our long-term commitment to the DACH market, where a growing number of organisations are choosing our cloud-native, front-to-back platform for investment management.\nWhat You'll Do\nLead, mentor, train, develop, and retain a team of Implementation and Delivery professionals, allocating work and ensuring quality onboarding for clients.\nAct as a sponsor for a number of client onboardings, playing a hands-on role in their successful delivery.\nOwn the preparation and delivery of regular 1-on-1s and biannual performance reviews, identifying and facilitating learning and career growth opportunities for your team.\nIdentify improvement opportunities and initiate solutions, both within your own role and across the wider team.\nExcel in applying Clearwater Way methodologies for client onboarding, including alignment with Clearwater's Client Engagement Model.\nDesign, implement, and track quantitative and qualitative metrics to measure the success of projects, people, and processes, including client satisfaction, time-to-value, go-live SLA adherence, retention, gross margin, automation improvements, and employee attrition.\nLead SteerCos and client implementation reviews, acting as a confident, knowledgeable, and patient escalation point for issues that arise during onboarding.\nPartner with product management and development teams to help build a differentiated implementation offering, improve operational tooling, support sales efforts, and develop repeatable, scalable onboarding processes.\nEnsure a seamless transition for newly onboarded clients into steady-state client servicing operations.\nDemonstrate effective management of both people and projects, balancing team development with delivery execution.\nOperate within a global framework, coordinating operational teams across different time zones.\nUse tooling such as Salesforce, Workday, and Power BI to monitor and drive team performance.\nWhat We're Looking For\nWe welcome applicants from a wide range of backgrounds. What matters most is your people-leadership experience, delivery focus, and drive to build a high-performing global team.\nFluency in German and English (written and spoken), essential for engaging with our DACH client base.\nBachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or a related field.\n7+ years of directly applicable project delivery experience in the finance or fintech industry, with knowledge of investment accounting or investment operations solutions preferred.\n2+ years of demonstrated success in a people manager role.\nPrevious experience in project delivery or project management, working directly with external clients from initiation through to completion.\nExperience delivering measurable KPIs on a weekly and monthly basis in prior roles.\nKnowledge of securities and financial markets; exposure to derivatives, fixed income, structured products, or alternatives is a real plus.\nConfidence communicating clearly and concisely in written and verbal contexts, including small and large group settings, for both internal and client-facing audiences.\nStrong Excel skills (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.) and proficiency in Microsoft Office.\nExcellent attention to detail, strong documentation skills, and outstanding organisational abilities.\nAn exceptional problem-solving mindset, calm under pressure.\nWhy Clearwater Analytics?\nBe part of a high-growth, global fintech transforming investment management with the industry's most comprehensive cloud-native platform for institutional investors.\nBe part of a collaborative, supportive team in Frankfurt with real influence over how the DACH client experience is delivered.\nWork with leading institutional clients across the DACH region and beyond.\nJoin us at an exciting point in our growth, in our brand-new Opernturm office.\nCompetitive compensation and comprehensive benefits, in a culture that values and rewards your 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