{"id":1647815,"url":"https://alion.io/job/cwill-hr-assistant-bilingual-mandarin-required","title":"HR Assistant - Bilingual Mandarin Required","company":{"id":7419,"name":"CWILL","domain":"cwill.com","url":"https://alion.io/company/cwill","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cary, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":154000,"period":"year","method":"role_country_seniority_unknown","sample_n":8287},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-15T18:44:18Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"About CWILL\nCWILL (pronounced \"quill\") is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans - with tools purpose-built for every touchpoint that follows the sale.\nOur website: www.cwill.com\nWork Location and Relocation\nThis position is based in North Carolina. CWILL may consider a hybrid work arrangement depending on business needs, the candidate’s location, compliance considerations, and company policy. Candidates who are not already local must be able and willing to relocate to Cary NC.\nJob Responsibilities:\n1. Recruitment support\nPost job ads on job boards and social media platforms\nScreen resumes and job applications\nAssist with background and reference checks\nHelp prepare job offer letters\nSupport recruitment events, such as job fairs and career expos.\n2. Onboarding\nEnsure the preboarding process goes smoothly\nConduct new employee orientation sessions\nTake care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc. \nSchedule meetings to discuss company policies and provide the employee handbook\nServe as the primary point of contact for new employee inquiries.\n3. Record-keeping\nMaintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation\nCollect and organize employment and tax information\nAssist with exit interviews and finalize termination documentation. \n4. Benefits administration\nManage compensation and benefits documentation\nProcess payroll tasks, including employee sick leave and PTO\nResolve payroll errors and respond to related inquiries\nAssist with payroll and benefits reconciliations, audits, and payment approvals.\n5. Compliance\nWork with line managers and employees to process compliance service requests\nMaintain accurate compliance records and tracking tools\nUndertake administrative duties necessary to fulfill compliance tasks\nEscalate complex issues to Compliance Specialists when needed.\n6. Performance management\nSupport in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits\nSend separation notices to employees who are due for mandatory retirement\nProvide departing employees with necessary documentation and process final or severance payments\nAct as the point of contact for post-separation queries.\n7. Employee relations\nHandle employee grievances and complaints\nCollect and process incident reports from various business units\nCollaborate with the legal department to prepare Notices to Explain and ensure delivery\nArrange an administrative hearing and document the minutes of the meeting\nPrepare and deliver notices of decisions and maintain company offense records.\nRequirements\n1 year of proven recruiting or HR internship/work experience.\nStrong knowledge of labor laws and hiring regulations.\nExcellent verbal and written communication skills.\nFamiliar with an ATS (Workable, linkedin recriuter) \nProficient with Microsoft Office or Google Suite, notion and slack is a plus\nBenefits\nStarting Pay: 50 - 55k depends on experiences, open to negotiation\n401(k)\nPTO \nPaid Holidays\nInsurance","description_format":"text","description_chars":3287,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["E-commerce Platforms","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-10-02T00:07:41Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.434,"p_room":0.45,"age_days":59,"expected_fill_days":33,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/cwill-hr-assistant-bilingual-mandarin-required","json_url":"https://alion.io/job/cwill-hr-assistant-bilingual-mandarin-required.json","meta":{"generated_at":"2026-10-15T18:51:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28563,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7419},"rest":"https://alion.io/mcp/rest/get_company?id=7419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcwill-hr-assistant-bilingual-mandarin-required"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcwill-hr-assistant-bilingual-mandarin-required"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcwill-hr-assistant-bilingual-mandarin-required"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cwill-hr-assistant-bilingual-mandarin-required\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcwill-hr-assistant-bilingual-mandarin-required"}]}