{"id":2994769,"url":"https://alion.io/job/cxtec-people-operations-manager","title":"People Operations Manager","company":{"id":2617261,"name":"Cxtec","domain":"cxtec.com","url":"https://alion.io/company/cxtec","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norcross, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-08-07T20:00:00Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-30T12:01:16Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"CXTEC is a technology lifecycle company on a growth trajectory. As we continue to scale, we are investing in building a world-class people infrastructure that enables growth, accountability, exceptional employee experiences and operational excellence.\nWe're looking for an HR professional who wants to do more than maintain processes. This role is for a builder who can identify gaps, create, improve and scale the systems, processes, programs and frameworks that power the employee lifecycle.\nThe People Operations Manager will own the operational foundation of HR, including employee relations, compliance, performance management, compensation administration, HRIS governance, reporting and process optimization. You'll partner closely with leaders across the organization while designing and implementing the workflows, standards and infrastructure needed to support long-term growth.\nIf you've successfully built HR programs, implemented new processes, improved employee experiences, enjoy solving organizational challenges, can work autonomously and with precision, we'd love to hear from you.\nThe annual base salary range for this position, based out of Syracuse, NY, is $85,000 - $100,000. The actual salary offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location as well as other business and organizational needs.\nThis position exists in Syracuse, NY or Norcross, GA and allows for a hybrid work schedule.\nWhat You Will Build & Own:\nEmployee Lifecycle Management\nBuild and own the complete employee lifecycle from onboarding through offboarding ensuring a world-class, consistent experience at every stage.\nDesign and enforce scalable processes, SOP’s, documentation standards and workflows.\nEnsure seamless compliant employee transitions across all stages.\nMaintain full accountability for lifecycle execution quality, consistency and outcomes.\n Employee Relations & Performance Execution\nServe as the primary HR partner for employee relations matters. \nCoach managers on performance management, employee development and policy application.\nLead investigations, documentation, corrective actions and resolution processes.\nEnsure consistent, compliant application of HR policies and corrective action across all departments.\nOwn the performance improvement plan (PIP) and related processes and ensure managers are held accountable to performance standards.\nCompensation & Pay Equity\nDesign compensation structures, including job architecture, salary frameworks and pay equity audits and alignment.\nLead execution of annual compensation review cycles through clean data prep, HRIS administration and manager communications.\nExecute all compensation changes, including offers, promotions, adjustments and off-cycle decisions. \nEnsure consistent and compliant compensation practices aligned with internal standards and applicable legal requirements.\nCulture and Engagement\nDevelop programs that strengthen employee connection, engagement, and accountability.\nSupport culture, engagement and communication initiatives.\nServe as the execution owner for employee engagement and satisfaction initiatives, partnering with the VP of HR on strategy and priorities while owning day-to-day administration and follow-through.\nSupport managers with engagement-related coaching, resources and best practices to improve employee experience and retention.\nCompliance & Risk Management\nOwn HR compliance, ensuring adherence to all federal, state and local requirements.\nEnsure audit readiness through documentation integrity, recordkeeping and policy enforcement. \nBuild and enforce policies, identify compliance risks proactively and implement corrective actions and process improvements.\n HRIS & Process Management\nCommand the HRIS as the system of record, ensuring data integrity, accuracy and scalability across the employee lifecycle. \nDesign and optimize HR processes (onboarding, offboarding, status changes) to ensure consistency, efficiency and compliance. \nEstablish and enforce standardized workflows, documentation and system governance across HR operations. \nIdentify gaps and implement process improvements to enhance efficiency, reduce risk and maintain audit readiness.\nData, Reporting & Accountability\nOwn HR data integrity across systems, reporting and dashboards.\nBuild and maintain reporting that provides visibility into HR operations, performance and trends.\nTrack and report on people-related metrics and operational KPIs tied to assigned responsibilities.\nUse data to identify trends, drive decisions and recommend process improvements.\nWho You Are: \nYou anticipate problems, proactively propose solutions and take ownership of outcomes. \nYou do not wait for direction; you create clarity where ambiguity exists. You are a self-starter who identifies gaps and builds solutions without being asked.\nYou have built HR infrastructure from scratch, not just maintained someone else's system. You can point to specific examples of programs you have designed and implemented, processes, frameworks or systems you created or significantly improved. \nYou operate with high autonomy, extreme attention to detail and have the agility to execute in a fast-paced environment. \nYou connect HR execution directly to business outcomes. \nYou enjoy creating structure and clarity in fast-moving environments. \nYou use data, metrics and reporting to drive decisions and improve results.\nWhat We Require:\nBachelor’s degree in Human Resources, Business or related field.\n7+ years of progressive HR experience with direct ownership across core HR functions. \nHR certification(s) preferred (PHR, SHRM - CP).\nDemonstrated ownership of employee relations, performance management, HR operations and compliance. Experience supporting compensation programs and pay practices preferred.\nSpecific, demonstrable evidence of building and improving HR programs, systems, processes and infrastructure from scratch.\nExperience utilizing HRIS systems, reporting and analytics.\nProven ability to operate autonomously with minimal direction.\nStrong attention to detail, organization and problem-solving skills.\nHigh level of personal and professional integrity with the ability to maintain confidentiality and handle sensitive information with discretion.\nAbility to work collaboratively across all levels of the organization.\nStrong interpersonal and communication skills, both verbal and written.\nHigh level of proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams).\nWhat we offer:\nOur comprehensive benefits package includes:\nHealth insurance and prescription drug coverage\nDental and Vision insurance\nCompany-paid basic life and AD&D insurance and voluntary life options\nCompany paid short and long-term disability and buy-up options\nCritical illness, accident and hospital indemnity insurance\nFlexible spending accounts\nIdentity Theft & Fraud Protection\nLegal Insurance\nPet insurance\nTraditional and Roth 401(k) retirement plan with company match\nEmployee Assistance Program\nTuition reimbursement \nPaid vacation, sick/personal days and holidays\nFlexible work arrangements\nAll offers of employment are conditional upon the successful completion and passing of a background check and drug test.\nWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, pregnancy, reproductive health decisions, sexual orientation, protected veteran or military status, sex, disability, marital or familial status, domestic violence victim status, gender identity or expression, predisposing genetic characteristics, criminal history or any other legally protected class. 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