{"id":3396040,"url":"https://alion.io/job/cybercare-ai-agent-analyst","title":"AI Agent Analyst","company":{"id":4433378,"name":"Cybercare","domain":"cybercare.cc","url":"https://alion.io/company/cybercare-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kaunas, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2000,"max":3100,"currency":"EUR","period":"month","gross":true,"usd_annual":41448},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GitLab","optional":false},{"name":"Grafana","optional":false},{"name":"Jira","optional":false},{"name":"Looker","optional":false}],"status":"live","first_seen_at":"2026-10-28T09:08:57Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T13:43:40Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Hi there! We’re CyberCare - a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide.\nUser experience is at the forefront of creating intuitive, innovative, and unique products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design.\nWe’re looking for an AI Agent Analyst to take care of CyberCare AI products (such as Chatbot & Ticketbot) content as an editor, strategic planner and technician. This position combines organizational skills with technical competence and product analyst. In a team that creates unique AI-powered solutions and multilingual support systems from scratch, your input could make a big difference in shaping technical solutions for millions of people around the world.\nWhat Makes You a Strong Match:\n1+ years of experience in similar roles (AI Agents, Data analytics, UX writer etc.).\n\nExperience in conversational design, including character development, UX copywriting, or linguistics.\n\nBasics with tools such as Grammarly, data analytics tools (Looker Studio, Grafana, etc.) Jira, GitLab, Chatbot management platforms.\n\nPassion for delivering an excellent customer experience.\n\nWritten and verbal communication, presentation, and organizational skills.\n\nStrong analytical skills.\n\nAbility to take ownership, work autonomously and quickly adapt to the changes.\n\nExcellent English and Lithuanian language skills.\n\nWhat You’ll Do and Learn:\nWork on perfecting the chatbot user experience together with colleagues from the development and AI teams.\n\nDesign and create dialogues for support solutions.\n\nProofread and correct the existing user journeys and introduce your own.\n\nMeasure and analyze the performance of various chatbot flows; establish and overlook chatbot UX processes; lead content testing and usability studies to gather feedback and make improvements.\n\nCreate and manage chatbot personas.\n\nDesign abstract content tests that validate if the chatbots are working as intended.\n\nThe Perks of Joining Us:\nOwnership and safe space for experiments and unique experience with chatbots and ticketbots.\n\nOffice in a great location + option to work from home twice a week after probation.\n\nOption to work from abroad for up to 30 days per year.\n\nHealth insurance + fitness perks.\n\nDaily snacks to keep you fueled, plus fresh pastries every Friday.\n\nRegular team-building events to connect with your colleagues.\n\nAccess to internal online courses, Tesonet training programs, a library of books, and all the resources you need to reach your full potential.\n\nAbility to grow within CyberCare and Tesonet.\n\nCompensation:\nGross salary - 2000-3100 EUR/month.","description_format":"text","description_chars":2873,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Lithuanian","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-28T12:27:18Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":41448,"is_top_pay":false},"html_url":"https://alion.io/job/cybercare-ai-agent-analyst","json_url":"https://alion.io/job/cybercare-ai-agent-analyst.json","meta":{"generated_at":"2026-10-29T13:48:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20737,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4433378},"rest":"https://alion.io/mcp/rest/get_company?id=4433378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcybercare-ai-agent-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcybercare-ai-agent-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcybercare-ai-agent-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cybercare-ai-agent-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcybercare-ai-agent-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3396040}},{"tool":"search_jobs","arguments":{"company":"cybercare.cc","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3396040},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}