{"id":3796446,"url":"https://alion.io/job/cyclepharma-clinical-education-manager-2","title":"Clinical Education Manager","company":{"id":720016,"name":"Cyclepharma","domain":"cyclepharma.com","url":"https://alion.io/company/cyclepharma","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Detroit, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":120000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T08:40:36Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T14:16:20Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Clinical Education Manager - Neurology RN (West Coast)\nCycle Company: Cycle Vita (Patient Support Hub)\nLocation: This is a remote position, but candidates will be located within or around the West Coast of the United States. This is a full-time position with some travel, based on patient needs, projects or business needs (approximately 25%)\nSalary range: This position is paying a base salary of $120,000 depending on experience plus benefits\nThe Opportunity\nCycle Pharmaceuticals are recruiting for a field-based healthcare professional (Registered Nurse) to join our growing Patient Support hub - Cycle Vita, as a Clinical Education Manager for Neurology. In this position, you’ll work closely with healthcare professionals, patients/caregivers, clinical institutions, specialist pharmacies and internal teams, to provide education and advice and ensure every patient receives the highest level of support on their treatment journey.\nOur Company\nAt Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen. Our core focus areas include rare metabolic, immunological, and neurological genetic conditions and Oncology where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. If you want to know more about what we do then, why not check out our website below and take a look at some of our patient stories: Patient Stories - Cycle Pharma\nWhat you will be doing:\nDeliver patient motivational interviewing programs, sharing insights with the executive leadership team.\nMaintain an effective call schedule for patients and HCPs, meeting performance goals.\nGuide patients and caregivers through reimbursement and financial support options.\nSupport smooth therapy transitions to Cycle products, including new starts and switches.\nProvide specialist training on our MS therapies (Tascenso and Bafiertam) products providing support in-person at patient’s homes and clinics or remotely via the phone/video/app.\nAct as a Patient Concierge, building strong relationships with patients/caregivers and promoting treatment adherence and check ins.\nPartner with the Sales Account Managers to introduce new HCPs to Cycle Vita services.\nRespond quickly to patient and office inquiries with a compassionate, customer-first approach.\nRepresent Cycle Vita at patient support events and relevant industry conferences.\nWhat will enable you to be successful in this role:\nBachelor’s degree in nursing and/or related field.\nProven experience of clinical practice or biotech/pharmaceutical industry experience.\nCurrent nursing license in good standing in assigned state(s); potential compact licensure.\nExperience working in the Neurology therapeutic specifically Multiple Sclerosis (MS) is preferred.\nGood understanding of patient access, hub services, specialty products in rare disease space, reimbursement, adherence programs and patient assistance programs.\nStrong case management background with skills to liaise with all areas of patient support services and capacity to assist patient/caregiver with prescribed therapy and provide clinical training.\nIndividual must possess and portray strong emotional resilience, a positive attitude, exceptional listening skills, and strong verbal and written communication skills to work with internal and external customers.\nBilingual would be preferred but is not essential for this position.\nWhat can we offer you:\nThe role will be homebased but some travel, up to 25% of the time, to attend team meetings or support patient activities may be required. We have an agile work policy which allows employees the flexibility to set their schedule and plan their day to meet the business needs and deliverables.\nIn addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:\nA collaborative high performing work environment with experienced colleagues\nOpportunity to join a fast growing and ambitious business\nCompetitive salary based on experience\nPerformance based bonus\n100% employer paid membership for Private Health Insurance\nLife Insurance\n401k plan\nApplications\nCycle Pharmaceuticals embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.","description_format":"text","description_chars":5137,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Performance based bonus"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Rare Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-05T09:36:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/cyclepharma-clinical-education-manager-2","json_url":"https://alion.io/job/cyclepharma-clinical-education-manager-2.json","meta":{"generated_at":"2026-11-09T18:11:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2608,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720016},"rest":"https://alion.io/mcp/rest/get_company?id=720016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcyclepharma-clinical-education-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcyclepharma-clinical-education-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcyclepharma-clinical-education-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cyclepharma-clinical-education-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcyclepharma-clinical-education-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3796446}},{"tool":"search_jobs","arguments":{"company":"cyclepharma.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3796446},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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