{"id":1449758,"url":"https://alion.io/job/cyclic-materials-account-manager","title":"Account Manager","company":{"id":1784235,"name":"Cyclic Materials","domain":"cyclicmaterials.earth","url":"https://alion.io/company/cyclicmaterials","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":121000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1068},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-29T05:34:37Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-06T22:57:37Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Cyclic Materials is building a resilient circular supply chain for rare earth elements and other critical materials. Through our fully integrated proprietary technology platform, we recover rare earths from end-of-life products and transform them into high-purity materials used to produce new permanent magnets. These magnets are critical to the modern economy, underpinning AI, automotive, e-mobility, electronics, semiconductor, energy, defense, and other advanced manufacturing sectors.\nFounded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in Ontario and Arizona, with further expansion underway in South Carolina. Backed by investment accounts advised by T. Rowe Price Associates, Inc., alongside strategic investors including Microsoft, Amazon, Hitachi Ventures, BMW i Ventures, Jaguar Land Rover’s InMotion fund, Energy Impact Partners, ArcTern Ventures, and Fifth Wall, we are scaling quickly and building the industrial backbone required to meet growing global demand for a secure and sustainable supply of rare earths.\nWe have established an extensive and growing network of commercial partnerships with global industry leaders such as Solvay, Vattenfall, Lime, and VACUUMSCHMELZE, enabling the rapid deployment of recycled rare earth materials into real-world supply chains. Joining Cyclic Materials means tackling complex and exciting challenges at scale alongside a team committed to strong execution and measurable impact. If you are motivated by building critical infrastructure and advancing the circular economy, join us and help accelerate the growth of rare earth recycling.\nPosition Overview\nCyclic Materials is transforming the circular supply chain for rare earth elements and permanent magnets. As we expand our commercial activity across Arizona and neighboring states, we are seeking an Account Manager to support customer and supplier growth from our Mesa office.\nThe Account Manager will work in close partnership with the Account Executive. The Account Executive will lead field-based business development and strategic relationship building, while the Account Manager will provide the inside-sales coordination needed to move opportunities forward, serve accounts consistently, and convert commercial activity into reliable feedstock supply and long-term partnerships.\nThis is a primarily office-based role for a highly organized commercial professional who communicates well, follows through on details, and can manage several customer and supplier priorities at the same time.\nKey Responsibilities\nAccount Executive Partnership\nWork as the inside-sales partner to the Account Executive, supporting accounts and opportunities across Arizona, California, Nevada, Utah, Colorado, Wyoming, Idaho, Montana, Oregon, and Washington.\nPrepare account plans, meeting briefs, follow-up actions, pricing information, and commercial materials for customer and supplier discussions.\nMaintain regular communication with accounts between outside-sales visits and ensure commitments, questions, and next steps are completed on time.\nPipeline Development\nQualify inbound leads and conduct proactive outreach by phone and email to prospective suppliers, customers, recyclers, dismantlers, processors, and industrial partners.\nDevelop opportunities across rare earth materials, permanent magnets, end-of-life products, manufacturing scrap, automotive components, electronics, and industrial recycling streams.\nMove qualified opportunities through the sales process by confirming material type, volume, quality, location, commercial terms, and timing.\nSchedule meetings and hand off field opportunities to the Account Executive with complete account history and clear objectives.\nCustomer and Supplier Account Management\nServe as a responsive day-to-day contact for assigned customers and suppliers.\nSupport account onboarding, documentation, pricing communication, order coordination, and issue resolution.\nBuild strong working relationships through consistent follow-up and accurate communication.\nIdentify changes in volume, material mix, service needs, or account activity and share opportunities or risks with the Account Executive.\nSupport account retention and growth by tracking open items and ensuring customers and suppliers receive timely answers.\nFeedstock Sourcing and Commercial Support\nSupport the sourcing and qualification of end-of-life products, rare earth-containing components, manufacturing scrap, magnet production scrap, and electronic waste.\nCollect material specifications, photos, weights, recovery information, shipping details, and supplier requirements for commercial review.\nCoordinate sample evaluation and internal feedback with Operations, Technical, Logistics, and Finance teams.\nAssist the Account Executive with proposals and supply agreements that support reliable volume, quality, and competitive pricing.\nQuoting Pricing and Order Coordination\nPrepare quotes, pricing updates, purchase documentation, and commercial summaries using approved pricing and margin guidelines.\nTrack open quotes, purchase orders, loads, pickups, deliveries, payment requirements, and account-specific commitments.\nCoordinate with Logistics and Operations to confirm scheduling, receiving requirements, packaging standards, and material acceptance.\nEscalate pricing, quality, delivery, or payment issues promptly and provide the information needed for resolution.\nCRM Forecasting and Reporting\nMaintain accurate account records, contacts, activities, opportunities, volumes, pricing, and next steps in the CRM.\nTrack the pipeline and provide regular updates on account activity, expected volumes, conversion timing, and commercial risks.\nSupport weekly and monthly sales forecasts and help ensure projected feedstock volumes are communicated to the Mesa operations team.\nMonitor inactive or underperforming accounts and coordinate re-engagement plans with the Account Executive.\nCross Functional Coordination\nWork closely with Operations, Logistics, Finance, Legal, Technical, and Executive Leadership to support customer and supplier requirements.\nEnsure commercial terms, acceptance requirements, payment processes, and operational constraints are communicated clearly to accounts.\nHelp resolve service issues by documenting the facts, coordinating internal owners, and keeping the customer or supplier informed.\nShare customer feedback, competitive information, and market observations with the commercial team.\nQualifications\nDegree or diploma in Business, Sales, Supply Chain, Engineering, Materials Science, Economics, or a related field; equivalent relevant experience will also be considered.\nThree or more years of account management, inside sales, commercial coordination, procurement, customer service, or industrial B2B sales experience.\nExperience in metal recycling, automotive recycling, electronics recycling, manufacturing, mining and metals, critical minerals, or another industrial market is preferred.\nStrong phone, email, presentation, and relationship-building skills.\nDemonstrated ability to manage customer follow-up, quotes, orders, and multiple priorities with accuracy.\nComfort working with pricing, volumes, margins, forecasts, and basic commercial analysis.\nExperience using CRM systems and Microsoft Office, especially Excel, Outlook, and Teams.\nCollaborative working style and the ability to operate effectively in an inside-sales and outside-sales partnership.\nFluent in English; Spanish is considered an asset.\nAbility to work primarily from the Mesa office, with occasional travel for customer visits, supplier meetings, and industry events.\nWhy You Will Love Cyclic Materials \nAt Cyclic Materials, we're dedicated to supporting our workforce on their unique career journey\nWe offer a competitive compensation package including Health and Dental coverage, RRSP (Canada)/ 401K (USA) contributions and a generous paid time off program that lets you recharge\nWe value diversity and are committed to maintaining a workplace where everyone is respected and recognized for their contributions\nThe base compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.\nAs an Equal Opportunity employer, Cyclic Materials is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email . Applicants for roles in Canada or the United States must be authorized to work in the applicable country without current or future sponsorship from Cyclic Materials, including for an H1-B visa, F-1 visa (OPT), TN, L1-A visa, or any other non-immigrant status.\nTo all applicants, your interest and effort are sincerely appreciated. 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