{"id":142238,"url":"https://alion.io/job/cymulate-technical-account-manager-3","title":"Technical Account Manager","company":{"id":49156,"name":"Cymulate","domain":"cymulate.com","url":"https://alion.io/company/cymulate","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":148000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CloudFormation","optional":false},{"name":"GCP","optional":false},{"name":"SIEM","optional":false},{"name":"Terraform","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-04-13T08:24:49Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-17T10:22:56Z","board_verified":true,"closed_at":null,"days_open":187,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":186},"description":"Make Your Mark\nCymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.\nWith world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.\nCymulate is the leader in Adversarial Exposure Validation. Our platform lets enterprises test and verifies security controls using real-world attacks, providing clear evidence of their vulnerabilities and assurance that defences are effective.\nThis is not a standard CSE role. We are looking for a rare combination: someone who can engage at the CISO level on security risk and program strategy in the morning, and go deep on platform configuration, control validation logic, or API integration in the afternoon. You will own the post-sales technical relationship for a portfolio of enterprise and strategic accounts across EMEA, ensuring customers build mature, outcome-driven validation programs that reduce risk and expand over time.\nThere is a clear and active path to team leadership for the right candidate.\nWhat Will You Do\nEnterprise Customer Success\nOwn the technical architecture and integration strategy for Enterprise customers from onboarding through long-term adoption\nServe as the escalation point for complex technical challenges, integrations, and architecture decisions\nLead onboarding activities including deployment validation, requirements gathering, and success criteria definition\nConduct Executive Business Reviews (EBRs) focused on adoption, security posture, and strategic roadmap alignment\nMonitor customer technical health including integrations, governance, and detection maturity\nDrive platform expansion by identifying new use cases and architecting phased rollouts\nPartner closely with Implementation Engineers during onboarding and maintain ongoing architecture governance\nPartner & Distributor Enablement\nEnable partners to deliver enterprise-grade implementations and customer success services\nBuild and maintain technical enablement materials including architecture guides, troubleshooting playbooks, and best practices\nDeliver technical workshops and certification training sessions for partner technical teams\nSupport partners with advanced troubleshooting, escalations, and architectural guidance\nParticipate in quarterly partner reviews focused on technical quality and customer satisfaction\nHelp partners design scalable managed service and multi-tenant deployment models\nIdentify partner skill gaps and develop enablement initiatives to improve delivery quality\nWhat Will You Have\n10+ years of cybersecurity experience, including 5+ years in customer-facing technical roles such as TAM, Solutions Architect, or Sales Engineer\nStrong hands-on experience with SIEM, XDR/EDR, vulnerability management, threat detection, and exposure management platforms\nExperience designing integrations, APIs, data pipelines, and orchestration workflows\nStrong command-line and troubleshooting skills across Linux, macOS, and Windows environments\nFamiliarity with Infrastructure-as-Code concepts such as Terraform and CloudFormation\nWorking knowledge of AWS and/or GCP environments\nExcellent communication and presentation skills with the ability to engage both technical teams and executive stakeholders\nExperience leading customer workshops, technical reviews, and strategic discussions\nStrong customer-facing mindset with experience driving retention and expansion opportunities\nAbility to work independently while managing multiple customer and partner relationships\nSecurity certifications such as CISSP, CISM, CEH, OSCP, or equivalent (completed or in progress)\nExperience with Breach & Attack Simulation, MDR, DevSecOps, Cloud 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