{"id":4182491,"url":"https://alion.io/job/cyncly-sdr-nam-manager","title":"SDR NAM Manager","company":{"id":20954,"name":"Cyncly","domain":"cyncly.com","url":"https://alion.io/company/cyncly","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":{"min":90000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-12T15:30:45Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T17:43:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Sales Development Representative Manager\nLocation: Remote, North America\nContract: Full-Time Permanent\nAbout Us\nCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.\nCyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.\nCyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.\nWe are seeking an experienced and results-driven Manager, Sales Development - North America to lead Cyncly's Sales Development organization across our North American business. This role is responsible for managing a team of eight Sales Development Representatives supporting our Window, Door & Glass (WDG), Flooring, and Kitchen & Bath (K&B) business units.\nAs the leader of Sales Development, you will own the strategy, execution, and performance of our outbound and inbound pipeline generation efforts. You will be responsible for building a high-performing SDR organization that creates qualified pipeline, improves lead conversion, and drives sustainable revenue growth across multiple product lines and customer segments.\nThis role requires a leader who can balance strategic planning with hands-on execution. You will partner closely with Sales, Marketing, Revenue Operations, and Business Unit leaders to align go-to-market strategies, optimize lead management processes, improve data quality, and ensure consistent execution across North America.\nThe ideal candidate has experience leading distributed SDR teams, building scalable processes, leveraging data to drive performance, and creating a culture of accountability, coaching, and continuous improvement.\nKey Responsibilities Sales Development Leadership\nLead, coach, and develop a team of eight SDRs supporting the WDG, Flooring, and Kitchen & Bath business units.\nEstablish clear performance expectations, activity benchmarks, pipeline contribution goals, and career development plans.\nConduct regular one-on-one meetings, call coaching sessions, performance reviews, and team training initiatives.\nBuild a culture focused on accountability, collaboration, continuous learning, and customer-centric selling.\nPipeline Generation & Revenue Growth\nOwn North American SDR performance and pipeline creation targets across supported business units.\nDevelop and execute inbound and outbound prospecting strategies designed to increase qualified opportunities and revenue contribution.\nDrive improvements in lead conversion rates, opportunity progression, and overall sales funnel efficiency.\nPartner with Account Executives and Sales Leaders to maximize territory coverage and pipeline generation effectiveness.\nProcess Optimization & Operational Excellence\nStandardize SDR workflows, qualification methodologies, prospecting motions, and handoff processes across business units.\nCollaborate with Revenue Operations to improve Salesforce data integrity, reporting accuracy, lead routing, and performance visibility.\nLeverage sales engagement platforms and analytics to improve productivity, forecasting, and team performance.\nIdentify process gaps and implement scalable solutions that improve operational efficiency and customer experience.\nCross-Functional Partnership\nPartner with Marketing to align campaign execution, lead management strategies, and demand generation initiatives.\nWork closely with Business Unit leaders to support growth initiatives, product launches, and market expansion opportunities.\nCollaborate with Sales leadership on workforce planning, territory alignment, KPI development, and pipeline health reviews.\nServe as the voice of the SDR organization, providing insights and recommendations based on market feedback and prospect engagement trends.\nTalent Development & Organizational Growth\nLead SDR recruiting, hiring, onboarding, and succession planning efforts.\nDevelop scalable onboarding and training programs to accelerate ramp times and productivity.\nCreate career progression pathways that support employee growth into closing and leadership roles.\nFoster a high-performance environment that attracts, develops, and retains top sales talent.\nRequired Experience\n5+ years of experience in Sales Development, Business Development, Inside Sales, or Revenue Leadership roles.\n3+ years of experience managing and developing SDR/BDR teams in a SaaS environment.\nProven track record building pipeline generation programs and consistently delivering against revenue goals.\nExperience supporting multiple products, business units, or go-to-market motions within a complex sales organization.\nStrong knowledge of Salesforce, Salesloft, Gong, LinkedIn Sales Navigator, and modern sales engagement technologies.\nDemonstrated success in sales process development, KPI management, forecasting, and performance coaching.\nAbility to analyze data, identify trends, and drive decisions that improve pipeline generation and conversion outcomes.\nExceptional communication, leadership, and cross-functional collaboration skills.\nExperience leading remote teams across multiple regions preferred.\nIn accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $90,000, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.\nEqual Opportunity Employer Statement:\nCyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.\nApplicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.\nEnglish is required for this position due to regular communication with customers and colleagues located outside Quebec and the need to review technical documentation available only in English.","description_format":"text","description_chars":7105,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":3,"team_size_min":8,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","ERP & Business Management Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-12T17:43:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T19:43:57Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/cyncly-sdr-nam-manager","json_url":"https://alion.io/job/cyncly-sdr-nam-manager.json","meta":{"generated_at":"2026-11-12T19:43:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41624,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20954},"rest":"https://alion.io/mcp/rest/get_company?id=20954"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcyncly-sdr-nam-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcyncly-sdr-nam-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcyncly-sdr-nam-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cyncly-sdr-nam-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcyncly-sdr-nam-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4182491}},{"tool":"search_jobs","arguments":{"company":"cyncly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4182491},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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