{"id":3034775,"url":"https://alion.io/job/cyrusone-supervisor-data-center-security-operations","title":"Supervisor, Data Center Security Operations","company":{"id":179401,"name":"CyrusOne","domain":"cyrusone.com","url":"https://alion.io/company/cyrusone","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":38,"ghost_share":0,"stale_share":0.763,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Whitney, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":112000,"max_usd":215000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1385},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T21:09:36Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T07:59:19Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Leads day-to-day security operations across assigned sites, functions, or data center environments, including oversight of frontline personnel, vendors, and site-based support activities. Supports operational readiness, incident response, escalation management, execution quality, and customer-sensitive delivery while reinforcing standardized processes, disciplined execution, and clear accountability. May oversee Data Center Security Operations & Systems roles, Security Operations functions, or a combination of both, helping maintain system uptime, contractual performance, and customer trust.Responsibilities\nStrategy, Governance & Performance Management\nSupport execution of operating priorities, site goals, and performance expectations across assigned sites, functions, or customer-sensitive environments.\nReinforce established procedures, standards, reporting rhythms, and escalation expectations to support disciplined execution and operational readiness.\nTrack day-to-day performance, staffing needs, scheduling gaps, local operational issues, and resource constraints, and elevate concerns through appropriate channels.\nSupport accurate reporting, documentation, and local visibility into service performance, readiness, execution quality, and site support needs.\nProvide local visibility into vendor support needs, material usage, and operating constraints to support leadership decision-making and cost discipline.\nHelp maintain consistent operating discipline across assigned teams, vendors, and site-based support activities.\nSupport implementation of new operating procedures, site initiatives, and process improvements to strengthen execution consistency and readiness. \nSecurity Operations Delivery\nLead day-to-day security operations execution across assigned sites, functions, or data center environments.\nOversee frontline activities to ensure safe, secure, reliable, and standardized operational delivery.\nSupport site readiness, service continuity, and execution quality through clear priorities, follow-through, and operational coordination.\nHelp resolve day-to-day operational issues and remove barriers that may affect performance, continuity, or customer confidence.\nReinforce disciplined execution across routine operations, support activities, and customer-sensitive work. \nIncident, Crisis & Investigations Leadership\nSupport incident response, escalation management, and operational recovery across assigned sites or functions in accordance with established procedures.\nServe as a first-line leadership resource during operational disruptions, security incidents, outages, or customer-impacting events.\nEnsure timely escalation, accurate updates, and clear follow-through during incidents requiring coordinated response.\nSupport issue triage, RCA follow-up, and corrective action tracking through disciplined communication and execution.\nReinforce escalation discipline and incident documentation to support readiness, recovery, and customer trust.\nSupport after-hours or on-call response needs as required for incidents, outages, or customer-impacting events.\nCoordinate with emergency services, contractors, or external partners as needed during incident response and recovery activities. \nVendor, Guard Force & Contract Performance\nSupport oversight of vendor and site-based support performance to ensure work is delivered in alignment with service expectations and site needs.\nCoordinate day-to-day vendor activities, follow-up actions, and issue resolution to support execution continuity.\nMonitor service quality, responsiveness, and adherence to defined expectations and escalate concerns as needed.\nHelp reinforce accountability, communication, and disciplined execution across contracted support activities.\nSupport small local projects, upgrades, and updates through vendor coordination and operational follow-through.\nSupport vendor coordination for local security-related projects, retrofits, repairs, or operational updates to ensure safe and timely execution. \nCustomer, Risk & Compliance Assurance\nSupport customer-sensitive delivery through reliable execution, clear communication, and disciplined follow-through.\nReinforce adherence to site procedures, operational controls, reporting requirements, and documentation standards.\nSupport audit readiness, local compliance expectations, and contract-sensitive operational performance.\nHelp address customer issues, operational concerns, and escalation needs through timely coordination and communication.\nMaintain visibility into local risks, recurring issues, and readiness gaps, and elevate them through appropriate channels.\nSupport recurring site risk reviews, audit activities, and control checks to help identify gaps and reinforce operational readiness.\nReinforce emergency response and business continuity procedures through day-to-day readiness support and disciplined follow-through. \nPeople Leadership & Organizational Development\nProvide day-to-day guidance, task coordination, and execution support for frontline personnel and site-based support resources.\nSupport onboarding, procedural reinforcement, training completion, and day-to-day readiness for assigned teams.\nProvide coaching, day-to-day feedback, and input on employee performance, readiness, and development needs through ongoing operational oversight.\nHelp identify staffing needs, scheduling gaps, performance issues, and support requirements through day-to-day leadership.\nReinforce a culture of professionalism, standardized execution, clear escalation, accountability, and customer-focused delivery. \nQualifications\n 6-8 years of experience in security operations, physical security systems, field service, facilities support, low-voltage systems, or a related environment.\n1-3 years of experience in site coordination, lead responsibilities, vendor coordination, or other formal or informal operational leadership.\nStrong knowledge of onsite security operations, physical security systems support, and site execution in critical data center environments.\nAbility to oversee site execution, operational readiness, vendor coordination, and standardized delivery across one or more assigned metros.\nAbility to support incident response, customer escalation support, and small site projects, upgrades, or updates.\nStrong communication, prioritization, and problem-solving skills in support of contractual performance and customer trust.\nStrong understanding of physical security systems, low-voltage infrastructure, cabling, termination, troubleshooting practices, and related technical environments. \nEducation / Certifications / Experience\nBachelor’s degree in Security Management, Criminal Justice, Business, Emergency Management, Electronics, Facilities, or a related field.\nRelevant certifications in security systems, electronics, low-voltage systems, project coordination, or related fields are a plus but not required.\nPhysical Requirements and Environment\nEnvironment: Office; minimal to no work in extreme temperatures is expected\nMajor activity: Working on PC while sitting; telephone use; driving; standing\nPhysical efforts to carry out job duties: Limited, to include some standing, bending, light lifting, and limited stretching and reaching\nCyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.\nCyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. 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