{"id":1701200,"url":"https://alion.io/job/cytel-manager-sales-operations","title":"Manager, Sales Operations","company":{"id":2152517,"name":"Cytel","domain":"cytel.com","url":"https://alion.io/company/cytel","size_band":"501-1000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":92},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Salesforce","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-01T14:44:01Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-09T23:26:10Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"TheManager, Sales Operations and Commercial Systemswill play a central role in strengthening Cytel’s commercial operations by improving systems, processes, data quality and reporting across the sales lifecycle. Working across Sales, Marketing, Proposals, and operational teams, the role will combine hands-on administration with process improvement and commercial transformation. The successful candidate will provide effective CRM governance, develop actionable reporting and dashboards, support forecasting and pipeline visibility, streamline proposal and contracting workflows, and identify practical opportunities for automation and AI-enabled productivity.\n Administer and continuously improve the CRM, maintaining clear governance, consistent processes and high standards of commercial data quality.\nDevelop and maintain dashboards, reports and analytics that improve pipeline visibility, forecasting accuracy and executive decision-making.\nSupport the end-to-end commercial lifecycle, including opportunity management, account data, proposals, RFx activity, contracting and hand-offs to operational teams.\nMonitor data completeness and reporting accuracy, resolve issues and embed practical governance standards across commercial teams.\nMap and optimise sales and commercial processes to improve visibility, accountability, efficiency and scalability.\nIdentify, assess and implement automation opportunities that reduce manual administration and improve productivity.\nSupport the responsible adoption of Microsoft Copilot, AI and automation solutions across Sales and Commercial Operations, with a focus on measurable business outcomes.\nTranslate business requirements into clear, scalable solutions in partnership with technical teams and system owners.\nManage relationships with technology vendors and implementation partners, including requirements definition, delivery oversight, service performance, issue resolution and commercial accountability.\nLead or coordinate the integration of Salesforce with other commercial and operational systems, ensuring reliable data flows, aligned processes and a consistent end-to-end user experience.\nCoordinate cross-functional improvement initiatives, workshops, documentation, timelines and governance activities.\nProvide responsive support, guidance and training to commercial users, helping to drive system adoption and consistent ways of working.\n Here at Cytel we want our employees to succeed and we enable this success through consistent training, development and support. To be successful in this position you will have:\nRequires a minimum 5 to 8 years of relevant related work experience, plus 2 years in a team leadership role of professional level individual contributors.\nBachelor’s degree in relevant field or equivalent work experience required\nRelevant experience in sales operations, commercial operations, business transformation, account management or a comparable environment; a degree or equivalent professional experience is welcomed.\nDemonstrable experience administering or governing CRM processes and improving adoption, data integrity and scalability.\nStrong reporting and analytical capability, including experience developing dashboards and translating commercial data into practical insight.\nExperience supporting pipeline management, forecasting, proposal or RFx processes, contracting workflows, or wider commercial operations.\nExperience managing technology vendors or implementation partners, with the ability to set expectations, coordinate delivery, monitor performance and resolve issues effectively.\nExperience integrating Salesforce with multiple business systems, working with technical stakeholders to define requirements, support data mapping and testing, and maintain dependable cross-system processes.\nA track record of process mapping, continuous improvement and implementing scalable ways of working across multiple functions.\nPractical understanding of automation and AI-enabled productivity, with the ability to identify use cases, prioritise opportunities and support implementation.\nConfidence working across Sales, Marketing, Proposals, Legal, technical and operational stakeholders, including senior leaders.\nExcellent organisation, communication and relationship-management skills, with the ability to turn strategic objectives into well-governed operational delivery.\nProficiency with Microsoft 365 and familiarity with tools such as Microsoft Copilot, Copilot Studio, SharePoint, Power Platform, business intelligence or process automation platforms would be advantageous.","description_format":"text","description_chars":4575,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Data & Analytics","Health Care"],"lifecycle":[{"event":"open","at":"2026-10-02T13:27:57Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 15 · green card filings: 3","filings_12m":15,"filings_prev_12m":39,"green_card_filings_12m":3,"median_offered_wage_usd":143333,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":7,"expected_fill_days":40,"reasons":["conf:2","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/cytel-manager-sales-operations","json_url":"https://alion.io/job/cytel-manager-sales-operations.json","meta":{"generated_at":"2026-10-10T00:59:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1546,"day_limit":5000,"remaining_today":3454,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2152517},"rest":"https://alion.io/mcp/rest/get_company?id=2152517"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcytel-manager-sales-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcytel-manager-sales-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcytel-manager-sales-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cytel-manager-sales-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcytel-manager-sales-operations"}]}