{"id":3408667,"url":"https://alion.io/job/cytokinetics-associate-director-field-force-effectiveness","title":"Associate Director, Field Force Effectiveness","company":{"id":1919595,"name":"Cytokinetics","domain":"cytokinetics.com","url":"https://alion.io/company/cytokinetics","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zug, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":164000,"max":205000,"currency":"CHF","period":"year","gross":true,"usd_annual":247001},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false},{"name":"Veeva","optional":false}],"status":"live","first_seen_at":"2026-10-28T17:00:07Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T09:26:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.\nThe Associate Director, Field Force Effectiveness (EU) is responsible for enhancing field effectiveness across European affiliates, translating Commercial and Medical priorities into actionable insights and effective execution.\nWorking closely with regional and affiliate leadership, the role will drive key capabilities across field analytics, AI-enabled sales operations and performance management, segmentation and targeting, territory design, account planning, incentive compensation and CRM effectiveness.\nWith a high degree of autonomy and ownership, the Associate Director will translate business needs and data into practical recommendations, partnering with cross-functional stakeholders and external vendors to develop and implement scalable solutions that support launch and commercial success across Europe\nKey responsibilities\nPartner with regional and affiliate leadership to translate business priorities into field force effectiveness strategies, actionable insights and scalable solutions.\nIdentify, evaluate and leverage appropriate sales and commercial data sources to monitor launch uptake, brand performance and market dynamics, integrating relevant data into reporting and analytics to provide timely and actionable insights to regional and affiliate leadership.`\nIdentify, pilot, and deploy pragmatic AI and machine-learning solutions (e.g., predictive targeting, next-best-action recommendations, and GenAI-powered call prep/account summaries) to streamline field workflows, augment representative decision-making, and increase customer engagement impact across European affiliates, in close collaboration with IT, Compliance, and Commercial leadership.\nDefine and monitor field KPIs, dashboards and performance analytics, translating data into clear recommendations to improve field execution, customer engagement and resource allocation.\nLead customer segmentation, targeting, call planning, territory alignment and field-force deployment across European affiliates.\nSupport strategic account planning by providing frameworks, analytics, tools and insights to enable effective account prioritisation and customer engagement.\nSupport the improvement, implementation and administration of sales incentive programmes across European affiliates, including target setting, modelling, performance tracking and payout calculations.\nDrive the continued evolution and adoption of CRM and field analytics, including business requirements, data quality, reporting and performance monitoring, while providing CRM training and ongoing enablement to KAMs, MSLs and field leadership to support effective planning, customer engagement and decision-making.\nContribute to the implementation and measurement of omnichannel activities, partnering with Commercial and Medical stakeholders to define relevant KPIs, track customer engagement and assess the impact and effectiveness of engagement activities across channels.\nLead cross-functional Field Force Effectiveness projects and manage external partners, ensuring effective project delivery, governance, budget management and compliance.\nContinuously identify opportunities to simplify, standardise and improve field processes, tools and capabilities across European affiliates.\nRequired qualifications & experience\nBachelor's degree in a quantitative, scientific or business discipline such as statistics, economics, mathematics, analytics or life sciences; Master's degree or MBA is advantageous.\n10+ years of experience in pharmaceutical or biotechnology commercial operations, including at least 5 years in Field Force Effectiveness, Sales Force Effectiveness or Commercial Excellence.\nStrong understanding of the pharmaceutical commercial model, field-force operations and sales and marketing activities.\nDemonstrated experience across key FFE capabilities, including field analytics and performance management, segmentation and targeting, territory design, account planning and incentive compensation.\nStrong experience with CRM for Pharma, preferably Veeva CRM, covering business requirements, system enhancements, testing, data quality, reporting and field-user enablement.\nExperience working across multiple European markets, with an understanding of differences in healthcare systems, data availability and data-protection requirements.\nProven experience leading cross-functional projects and external partners in a complex, matrix organisation\nTechnical competencies\nAdvanced Excel skills, including scenario modelling, incentive modelling and analytical problem solving.\nStrong PowerPoint and executive-level data storytelling skills.\nExperience with Power BI and/or Tableau for reporting and visualisation\nStrong understanding of quantitative analytical techniques.\nStrong understanding of CRM processes, data quality and field reporting.\nDemonstrated exposure to or hands-on experience in leveraging AI/advanced analytical tools to drive commercial effectiveness, automate operational workflows, or enhance field-force productivity\nCore competencies\nBusiness-focused: connects analytics and field-force activities to business priorities and measurable outcomes.\nStrategic and analytical: challenges assumptions, identifies opportunities and moves beyond reporting to provide recommendations.\nHands-on and accountable: Owns complex initiatives end-to-end, with a proactive approach\nStrong project management: translates complex initiatives into clear scope, deliverables and milestones\nExcellent communicator: credible with senior leaders and able to translate complex analytics into clear business language.\nStructured and pragmatic: manages multiple markets, stakeholders and competing priorities effectively.\nAdaptable and improvement-oriented: proactively identifies opportunities to simplify, standardise and improve processes and capabilities across markets.\nCollaborative: builds strong partnerships across Commercial, Medical, Finance, HR, IT and affiliate organisations.\nHigh integrity: demonstrates appropriate judgement when handling confidential, personal and compensation-related information.\nPay Range:\nThe salary range for this role is CHF164,000-CHF205,000 gross annually. Final compensation will depend on skills, experience, and internal equity considerations.In line with Switzerland equal pay regulations, we apply objective, gender-neutral criteria to determine compensation. We actively monitor pay equity through our annual Gender Equality Index and are committed to maintaining fair and transparent pay practices.\nIn compliance with Switzerland pay transparency legislation, compensation for this role is based on objective criteria and is aligned with our company-wide salary register. We are committed to ensuring equal pay for work of equal value.\nOur employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you.\nPlease review our General Data Protection Regulation (GDPR) policy PRIOR to applying.\nOur passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do - all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.\nFraud Warning: How to Identify Impersonated Cytokinetics Job Postings and Offers\nRecently, there have been fraudulent employment offers being sent to candidates on behalf of Cytokinetics. Please be advised that all legitimate offers from Cytokinetics will come directly from our official email domain (Cytokinetics.com) and will only be made after completing a formal interview process.\nHere are some ways to check for authenticity:\nWe do not conduct job interviews through non-standard text messaging applications\n\nWe will never request personal information such as banking details until after an official offer has been accepted and verified\n\nWe will never request that you purchase equipment or other items when interviewing or hiring\n\nIf you are unsure about the authenticity of an offer, or if you receive any suspicious communication, please contact us directly at \n\nPlease visit our website at: www.cytokinetics.com\nCytokinetics is an Equal Opportunity Employer","description_format":"text","description_chars":8790,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Cardiometabolic Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-28T17:00:07Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":1,"expected_fill_days":50,"reasons":["conf:8","urgency","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":247001,"is_top_pay":true},"html_url":"https://alion.io/job/cytokinetics-associate-director-field-force-effectiveness","json_url":"https://alion.io/job/cytokinetics-associate-director-field-force-effectiveness.json","meta":{"generated_at":"2026-10-30T19:00:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8281,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1919595},"rest":"https://alion.io/mcp/rest/get_company?id=1919595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcytokinetics-associate-director-field-force-effectiveness"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcytokinetics-associate-director-field-force-effectiveness"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcytokinetics-associate-director-field-force-effectiveness"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cytokinetics-associate-director-field-force-effectiveness\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcytokinetics-associate-director-field-force-effectiveness"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3408667}},{"tool":"search_jobs","arguments":{"company":"cytokinetics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3408667},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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