Quality Supervisor

At Primo, quality is more than a standard - it’s a promise to our consumers and a foundation of how we operate.

We’re seeking an experienced Quality Supervisor - Operations to lead, coach, and inspire a team of Quality Partners within our manufacturing environment at Chullora.

This is a hands-on true leadership role where you’ll work closely with Operations to ensure food safety, regulatory compliance and continuous improvement are embedded into everyday production.

Key Responsibilities

• Lead, mentor and develop a team of Quality Partners supporting daily production activities
• Oversee routine quality checks, line inspections, environmental monitoring and product testing
• Take an education approach towards ensuring compliance with HACCP, GMPs, allergen controls, sanitation standards and food safety programs
• Lead and support investigations into non-conformances, quality incidents, and customer complaints using structured root cause analysis
• Drive corrective and preventive actions (CAPA) and monitor effectiveness
• Partner with Operations, Maintenance, Sanitation, Planning, Laboratory, NPD and R&D teams. to provide technical product leadership and expertise.
• Support customer visits and participate in regulatory, customer, and third-party audits.
• Translate quality metrics into meaningful operational and business insights
• Support new product launches, process changes, validations and continuous improvement initiatives
• Promote and reinforce a strong food safety culture across the site through coaching and consistent standards

About You

• Tertiary qualification in Food Science, Food Technology, or a related discipline
• Minimum 3 years’ experience in a food manufacturing quality role, with leadership or coordination exposure
• Strong working knowledge of HACCP, VACCP/TACCP, GMPs, food regulations and customer standards
• Confident communicator with the ability to influence, coach and collaborate across teams
• Highly organised, detail-oriented and comfortable prioritising in a fast-paced environment
• Passionate about continuous improvement, problem-solving and safeguarding consumer safety

Why Join Primo

At Primo, we’re committed to creating a workplace where people feel supported, valued, and connected. You’ll also enjoy:

• Discounts on health insurance and leading retail partners
• Exclusive savings at the Primo deli shop
• Free onsite parking for an easy daily commute
• Long-term career growth and development opportunities within a major FMCG organisation
• A collaborative culture focused on continuous improvement, growth, and operational excellence

If you thrive in a fast-paced FMCG environment and are passionate about food safety and coaching teams to perform at their best, this could be your next career move.