{"id":1243425,"url":"https://alion.io/job/d0lph1n-account-manager-client-servicing","title":"Account Manager (Client Servicing)","company":{"id":3803646,"name":"Dolphin 2011-26","domain":"d0lph1n.com","url":"https://alion.io/company/d0lph1n","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":6000,"max":8000,"currency":"MYR","period":"month","gross":true,"usd_annual":23580},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T06:40:52Z","employer_posted_date":null,"last_verified_at":"2026-09-22T06:40:52Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Note: This is NOT a Finance or Accounting position.\n\nAre you someone who can talk to clients, understand their business, challenge a brief and turn ideas into action?\n\nWe’re looking for an experienced Client Servicing / Account Manager to join our creative agency and work with leading brands. This is a hands-on role for someone who can own client relationships, lead campaigns and drive the team — not simply follow up on tasks.\n\nWhat You’ll Do\n\nOwn and grow relationships with key clients including L'Oréal Paris, Kiehl's, Maybelline, Garnier Bonuslink, Ali Cafe, YSL and more.\n\nLead client meetings and presentations — confidently communicate ideas, give recommendations and drive discussions forward.\n\nUnderstand the business behind the brief and turn client challenges into clear, relevant marketing solutions.\n\nLead campaigns end-to-end, managing timelines, budgets, resources, deliverables and multiple stakeholders.\n\nWork closely with creative, strategy and production teams to turn ideas into high-quality work, while solving issues and keeping projects on track.\n\nIdentify opportunities to grow accounts while guiding junior team members and raising the overall quality of client servicing.\n\nRequirements\n\n5+ years of experience in client servicing, account management, marketing or a creative agency environment.\n\nStrong client-facing and presentation skills — confident leading meetings, presenting ideas and handling difficult conversations.\n\nStrong understanding of marketing, branding and digital campaigns, with the ability to turn business challenges into actionable solutions.\n\nProven ability to manage multiple clients and projects independently from brief to execution.\n\nStrategic and commercially minded — able to understand client needs and provide clear, practical recommendations.\n\nStrong problem-solving and communication skills, with the ability to stay calm and take ownership when things get challenging.\n\nIf you’re someone who can own a client relationship, challenge a brief, solve problems and get things moving — we want to hear from you.\n\nWhy Join Us?\n\nWork with leading local and global brands.\n\nBe part of a creative, fast-moving team where your ideas and opinions matter.\n\nTake ownership of meaningful campaigns and client relationships.\n\nGrow your skills through hands-on exposure to strategy, creative and marketing.\n\nCompetitive salary, bonuses and benefits.\n\nSkills\nClient Services, Client Support, Client Confidentiality, Advertising Campaigns, Campaign Management, Public Relations Campaigns, Critical Thinking, Problem Solving, Communication, Creative Thinking","description_format":"text","description_chars":2604,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T17:02:31Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.744,"p_room":0.945,"age_days":8,"expected_fill_days":24,"reasons":["seen:8","win:mid"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":23580,"is_top_pay":false},"html_url":"https://alion.io/job/d0lph1n-account-manager-client-servicing","json_url":"https://alion.io/job/d0lph1n-account-manager-client-servicing.json","meta":{"generated_at":"2026-10-01T20:38:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3044,"day_limit":5000,"remaining_today":1956,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}