{"id":3656250,"url":"https://alion.io/job/d1g1twealth-sr-program-manager","title":"Sr. Program Manager","company":{"id":3050932,"name":"d1g1twealth","domain":"d1g1t.com","url":"https://alion.io/company/d1g1t","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T17:19:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About the Role\nAs Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and planning through go-live and beyond. You'll sit inside the Program Management team and act as the primary bridge between d1g1t's technical teams and C-suite stakeholders at enterprise wealth firms. You will oversee multiple related projects, ensuring alignment with strategic goals, timely delivery and effective stakeholder communication. Twelve months in, your clients will have tighter implementations, cleaner escalation paths, and a clear sense that their partner understands their business.\nWhat You'll Do\nOwn end-to-end program delivery for a portfolio of enterprise wealth management clients - from kickoff through go-live and into steady-state.\nServe as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.\nBuild and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities - keeping stakeholders informed at every turn.\nDrive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies; communicating clearly to executive-level stakeholders on both sides. \nLeverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.\nDefine and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.\nDefine and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.\nRun structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.\nPartner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.\nContribute continuously to the enhancement of the program management practices and governance frameworks.\nWhat We're Looking For\n7+ years in enterprise client relationship management or large-scale IT program management - ideally within a financial institution or fintech environment.\nDeep familiarity with wealth or portfolio management as a domain: you understand the business problems your clients are trying to solve, not just the software they're implementing.\nActive PMP certification and a strong working knowledge of the SDLC - you're as comfortable in a sprint review as you are in a client QBR.\nA track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.\nExceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.\nProficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.\nEmotional intelligence, with the ability to build trust and maintain effective relationships across diverse stakeholder groups. Exhibits self-awareness and composure under pressure, effectively navigating conflict, providing balanced, thoughtful resolution while maintaining team alignment.\nBonus Points\nCFA designation or equivalent depth in investment management or financial planning concepts.\nExperience scaling program management practices inside a fast-growing fintech or SaaS startup.\nDemonstrated ability to shape process improvements that outlast any single client engagement.\nWhat We Offer\nCompetitive compensation with performance bonus and comprehensive healthcare benefits. [recruiter: add comp band]\nHybrid-first work policy: primarily remote with 2 days/week in-office after. Ability to work abroad for up to 2 months per year (conditions apply).\nFitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.\nA genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.","description_format":"text","description_chars":4517,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-11-03T01:56:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":36,"reasons":["conf:4","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/d1g1twealth-sr-program-manager","json_url":"https://alion.io/job/d1g1twealth-sr-program-manager.json","meta":{"generated_at":"2026-11-05T19:34:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3050932},"rest":"https://alion.io/mcp/rest/get_company?id=3050932"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fd1g1twealth-sr-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fd1g1twealth-sr-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fd1g1twealth-sr-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/d1g1twealth-sr-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fd1g1twealth-sr-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3656250}},{"tool":"search_jobs","arguments":{"company":"d1g1t.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3656250},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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