{"id":3545028,"url":"https://alion.io/job/d2b-groups-service-writer","title":"Service Writer","company":{"id":6351,"name":"D2B Groups","domain":"d2bgroups.com","url":"https://alion.io/company/d2bgroups","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":121,"ghost_share":0.033,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":276,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warrington, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":142000,"period":"year","method":"role_country_seniority_unknown","sample_n":2428},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T20:28:38Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T19:51:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"D2B Groups is partnering with a growing heavy equipment and Logistics company in Bucks county.\nWho We Are\nWe have proudly served Philadelphia and surrounding areas for over 50 years. Over time, we’ve become your sales, service and trucking go-to. We provide our customers with an extensive line of construction, forestry, snow removal, and landscaping equipment in counties throughout Pennsylvania. We also serve surrounding communities with our 24-hour towing and hauling services. Our new facility in Warrington includes a state-of-the-art service department, an expansive equipment showroom, and a well-stocked parts counter, serving customers with all makes and models of heavy equipment and heavy-duty trucks alike.\nAs a family owned and operated business from inception, we know the importance of setting a standard for our customers-who over the past 40 years have become a part of this family.\nOur purpose is to build a partnership with our customers through our passion to solve their problems. A passion that creates an experience for our customers that exceeds their expectations. A reward that keeps our customers returning with repeat business. An experience that excites everyone on our team to show up every day where we feel like we are at play with purpose, rather than simply working to live.\nResponsibilities:\nProvide excellent customer service to exceed the expectations of our customer.\nOpen and close work orders, Bill work order accordingly and collect payments.\nCommunicate with customers during their repair process at our facility.\nField and set up road service and tow calls during normal business hours.\nAssist with or perform administrative tasks\nScheduling customer appointments and workloads in the shop.\nEstimating jobs\nPromoting our service team\nRequirements\nQualifications\nGoogle work space and/or Microsoft office experience.\nGood written and oral skills.\nHigh school diploma or GED equivalent (required)\nExceptional organizational skills\nOEM training and/or certifications preferred\nBenefits\nCompany paid medical insurance\n401K\nPaid time off\nPaid training\nFlexible hours \nFantastic culture and work environment\nTool Program, establish your own toolbox over the course of your employment, at no cost to you\nSafety Shoe Program\nTop quality equipment and technology\nParts/Service Uniforms","description_format":"text","description_chars":2321,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-10-30T20:28:38Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":2,"expected_fill_days":276,"reasons":["conf:3","agency","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/d2b-groups-service-writer","json_url":"https://alion.io/job/d2b-groups-service-writer.json","meta":{"generated_at":"2026-11-02T20:39:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28909,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6351},"rest":"https://alion.io/mcp/rest/get_company?id=6351"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fd2b-groups-service-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fd2b-groups-service-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fd2b-groups-service-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/d2b-groups-service-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fd2b-groups-service-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3545028}},{"tool":"search_jobs","arguments":{"company":"d2bgroups.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3545028},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}