{"id":3435919,"url":"https://alion.io/job/dac-group-operations-coordinator","title":"Operations Coordinator","company":{"id":1795921,"name":"DAC group","domain":"dacgroup.com","url":"https://alion.io/company/dacgroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":49000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T02:53:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nThe Operations Coordinator position is responsible for supporting the Operations Leads and the Operations Support Analysts in executing data, task & project management of DAC client’s Local Presence Management programs accurately and efficiently. Execution should be in accordance with client mandates, business process, and vendor process guidelines with ultimate responsibility for providing superior customer service to the Operations, Account and Client teams. This role has ultimate responsibility and accountability for assigned projects and manages all aspects of the project life cycle: Initiation, Planning, Execution, Monitoring & Control, and Closure.\nResponsibilities\nAnalyse, prep, and process data timely and accurately for launch and ongoing optimization.\nQA and audit data according to timelines and or as needed across publisher sites; update as needed to ensure the highest level of data integrity is maintained at all times.\nEngaging with key stakeholders to define, communicate status and progress, launch, maintain, and optimize client’s location data across publisher networks, inclusive of search engines, online directories, maps, and social networks.\nEnsure all project data is complete, accurate, and up to date across all project tools. Responsible for project and task audit to ensure data completeness and accuracy.\nAdhere to established internal DAC processes, business processes, and vendor processes, using all DAC-approved tools and defined communication protocols.\nEscalate new scenarios or out of process scenarios accordingly to the Senior Operations Lead and/or the Director, Operations LPM\nBe knowledgeable and proficient in working in vendor, publisher, and DAC systems and tools.\nAssist the team with time-sensitive requests and or as required.\nTrouble-shoot, solution and execute to correct data and address account, client, and or vendor issues, risks, and concerns. Escalate when appropriate.\nEffectively multi-task and prioritize client project communications, timelines, and tasks with a high level of urgency and attention to detail to ensure quality, accuracy, and completeness.\nAll other duties as assigned\nSkill Requirements:\nAbility to quickly adapt in a dynamic environment and learn new processes, products & systems.\nStrong problem-solving skills combined with flexibility, creativity, and tenacity.\nProven ability to work collaboratively across different agency teams.\nExcellent conceptual, organizational, analytical, and problem-solving skills required. \nManage competing demands and prioritize work objectively, superior time management skills.\nOperate with a sense of urgency, quickly responding to stakeholders and building relationships.\nSuperior oral and written communication skills as well as effective presentation skills.\nProfessional, mature, self-motivated, self-directed, and high attention to detail.\nProficient in data analysis and Excel; formatting, formulas, concatenation, and macros.\n Bachelor's Degree or equivalent post-secondary diploma in data, operations or local listing management\nAdvanced knowledge of Microsoft Office suite including Word, PowerPoint, Excel, SharePoint, and Teams.\nTeam-orientated, collaborative, and excellent interpersonal skills\nPreferred Requirements\nAd agency exposure, with digital environment experience, preferred.\nGoogle Business Profile and Facebook experience, preferred.\nWhat you will get\nProfessional Growth: Work with top-tier clients and cutting-edge tools in the performance marketing industry.\nCollaborative Culture: Be part of a global organization that values curiosity, transparency, and innovation.\nCompetitive Benefits:Competitive salary and comprehensive health benefits.\nGenerous PTO, wellness initiatives and parental leave.\nOpportunities for continued learning and professional development.\nA supportive, collaborative, and casual work environment.\n\nHow We Work\nThis role requires three days in-office. Remote work is not available for this position.\nThis description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. DAC is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by law. 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