{"id":2278779,"url":"https://alion.io/job/dachser-customs-administrator","title":"Customs Administrator","company":{"id":1843854,"name":"Dachser","domain":"dachser.com","url":"https://alion.io/company/dachser-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Northampton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":73000,"period":"year","method":"role_country_seniority_unknown","sample_n":446},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T02:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T17:12:24Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job ID: 6839 | Location: Northampton, Regional Office UK, DACHSER Ltd. | Work Model: Full-Time | Contract Type: Permanent | Job Category: Customs clearance\nRole: Customs Administrator\nContract: Permanent\nHours: Monday - Friday 0700-1600 or 0800-1700\nLocation: Northampton\nWhy Join DACHSER?\nAt DACHSER, we’re a global family powering over 83 million shipments every year-from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods-we keep the world connected.\nWhat really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.\nPurpose Of the Role:\nThe completion of Customs administration documents and Customs processes. Optimising the service level for customers regarding customs activities by employing both proactive and reactive approaches, while adhering to and complying with company and external authority requirements and legislation.\nResponsibilities\nPrepare and review customs documentation, ensuring all required customer information (e.g. EORI, VAT, legal entity details) is accurate and complete prior to declaration and clearanceManage customs clearance processes in line with current regulations and company procedures\nProactively investigate and resolve customs-related issues to minimise delays and prevent non-conformities\nMonitor transit movements, identifying and addressing any irregularities to ensure smooth operations\nTake preventative action to avoid disruptions, including trailers being diverted to Inland Border Facilities (IBF)\nMaintain accurate electronic records and update Excel-based tracking systems in line with customs requirements and internal standards\nEnsure full compliance with customs authorisations, SOPs, AEO requirements, and company policies\nLiaise with customers, internal departments, and the Team Leader to resolve queries and escalate risks where necessary\nManage personal and shared inboxes effectively, ensuring timely responses and strong team collaboration\nUphold company values and maintain a flexible approach, making informed decisions on customs-related tasks as required\nSupport the wider business by undertaking any additional duties as reasonably required\nThe ideal will candidate will have\nExperience working to internal SLAs and deadlines\nStrong written and verbal communication skills\nGood IT skills, including Microsoft Office (Excel)\nHigh attention to detail and accuracy\nStrong organisational and problem-solving skills\nAbility to communicate effectively with stakeholders at all levels\nCustomer-focused with a commitment to quality service\nAdaptable and able to manage changing priorities\nBenefits That Support You\nAt DACHSER, we believe in taking care of our people - inside and outside of work. Here’s what you can enjoy as part of our team:\nFree Car Parking - hassle-free parking every day, so your commute is stress-free.\n25 Days annual leave plus 8 days bank holiday - generous time off to rest, recharge and enjoy life outside of work.\nLife Assurance - Death in Service benefit to provide peace of mind for you and your loved ones.\nEmployee Assistance Programme - confidential support to help you manage any personal challenges affecting your wellbeing and work.\nEmployee Discounts - from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.\nPension Plan - a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.\nHealth Perks - free eye tests and money-off vouchers to keep you feeling your best.\nInternal Referral Fees - know someone perfect for the team? 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