{"id":672831,"url":"https://alion.io/job/dadavidson-supervisory-branch-operations-manager","title":"Supervisory Branch Operations Manager","company":{"id":673071,"name":"D.A. Davidson","domain":"dadavidson.com","url":"https://alion.io/company/dadavidson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasadena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-06T21:59:43Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-31T01:51:16Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"Summary/Function:\nWe are currently seeking a motivated, detail-focused Supervisory Branch Operations Manager to support our Financial Advisors (FAs) across multiple branches. This position partners with the Branch Manager (BOM) to ensure branch operations run smoothly and remain compliant with company policies, procedures, and securities industry rules and regulations.\nQualifications:\nApplicable industry exams: Series 7, 65 or 66, 24, 9 and/or 10.\nPrior supervisory experience.\nGeneral knowledge of accounting principles.\nThorough knowledge of Company policies and procedures.\nSeasoned experience in the securities industry, knowledge of industry rules and regulations.\nStrong interpersonal skills.\nStrong organizational skills and attention to detail.\nAbility to operate a PC and work in an automated environment.\nThorough knowledge of securities industry rules and regulations.\nFamiliar with Microsoft Word, Excel and Outlook.\nExcellent communication skills, both oral and written.\nFollow policies and procedures. Maintain client confidentiality.\nCommunicate in a clear and service oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.\nAbility to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives.\nAbility to maintain regular, predictable attendance.\nDuties:\nCoordinate the work activities of the branch support staff to contribute to efficient and effective branch operations. Work with the Branch Manager to determine the staffing needs for individual FAs and other branch office positions.\nInitiate and review support staff training to assure peak productivity levels for all support staff within the branches. Coordinate all training and advanced training of newly hired employees and experienced support staff.\nImplement and assure compliance with all Human Capital policies. Serve as a liaison between Human Capital and the branches. Participate in compensation review of support staff personnel; make recommendations as requested by the Branch Manager. Review and advise on quarterly staff ratio reports.\nAssist in the investigation of employee complaints and personnel issues to include progressive disciplinary action, sexual harassment and discrimination situations and terminations. Work with Human Capital until a satisfactory resolution is obtained.\nParticipate in the hiring and management of all branch office support staff. Deliver the new employee paperwork and follow up until completed to initiate the background check and on boarding process. Facilitate new employee processing and process employment records.\nMonitor and approve payroll time entries, weekly on the automated payroll system.\nOversee the cashiering functions in the branch(es) to ensure compliance with Company policies and procedures to included training or re-training cashier personnel, processing new account forms, incoming and outgoing funds, transfers etc. Designate, serve as backup or personally perform the operations duties of the branch if the size of the office dictates it.\nWork with the Branch Manager and Sales/Operations Liaison to coordinate the transition of new FAs. Coordinate the HR processes, the ordering of supplies and equipment, the account transfer process, training etc. to ensure a smooth transition.\nAssist in the opening of new satellite offices. Coordinate the ordering of supplies, office equipment, office furniture, telephones, computer equipment etc.\nOversee the distribution of the morning reports to staff and FAs for review.\nOversee the collection of the daily Mutual Fund Breakpoint Worksheet. Ensure staff or FA prepare worksheets when required.\nOversee the processing of all cancel & rebills, trade corrections and any other errors. Serve as the liaison between the FA and back office to resolve any problems. Follow-up until resolved.\nServe as the primary point of contact to assist in the resolution of Operations issues. Assist branch personnel to troubleshoot and communicate issues to the appropriate department to ensure the accurate and timely resolution of the issue. Follow through until resolved.\nParticipate in various weekly and monthly meetings. Disseminate information to appropriate personnel. Implement any policy and procedural changes.\nAssist BM with the management office expenses. Review and approve all invoices, office and FA expenses and submit to accounting for payment. Input expenses into an Excel spreadsheet to compare spending on a month to month basis. Review monthly P&L or Income and Expense reports if requested.\nAssist BM with the annual budgeting process. Assist brokers with capturing a true budget or projection of annual production that needs to be generated.\nReview travel and expense reports.\nPlan and execute various events for the branch(es). Events include the Holiday Party, Branch Goal Get Together, summer party, customer appreciation, etc.\nOversee the approval of advertising for the branch(es). Work with the advertising department on all advertising and promotional items to include ads, brochures, invites. Present new ideas to promote D.A. Davidson. Obtain Regional Supervisory approval as required.\nMaintain office files in compliance with company policies and procedures, branch standardization policy and industry rules and regulations. Respond to requests for files during the annual Branch Compliance Review/Exam. Oversee the maintenance of the centrally located files in the receptions area for retention accuracy and content.\nThe Branch Manager may delegate certain supervisory items to the Branch Operation Manager as indicated on the “Delegation of Duty Log” for Principal licensed Branch Operations Manager.\nInvestigate and review all customer complaints. Report findings to proper authorities. Follow through until resolved.\nServe as contact person for office maintenance issues, continuity plan, keys, locks, card keys, etc. Maintain building leases.\nOversee the maintenance of the storage room, copy centers, shredding bins, kitchen and supplies.\nServe as the liaison to the IT department -hardware and software.\nPerform any other duties and special projects as necessary.\nWhat we offer:\nCompetitive salary plus excellent benefits and perks including, but not limited to:\nMedical, Dental and Vision\nCompany 401(k)and ESOP contribution\nGenerous sick, vacation, and maternity/parental leave\nPaid holidays\nProfessional Development Opportunities\nTuition Reimbursement ($15,000 lifetime cap)\nDiscounted personal insurance including home, auto and recreational vehicles\nDavidson Day of Giving - Our tradition of positively impacting communities in which we live and work.\nThe potential base pay hiring range for this role is $110,000 - $120,000 annually. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.","description_format":"text","description_chars":7042,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-10T22:33:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":5,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.288,"p_room":0.28,"age_days":84,"expected_fill_days":38,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/dadavidson-supervisory-branch-operations-manager","json_url":"https://alion.io/job/dadavidson-supervisory-branch-operations-manager.json","meta":{"generated_at":"2026-10-31T04:19:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673071},"rest":"https://alion.io/mcp/rest/get_company?id=673071"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdadavidson-supervisory-branch-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdadavidson-supervisory-branch-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdadavidson-supervisory-branch-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dadavidson-supervisory-branch-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdadavidson-supervisory-branch-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":672831}},{"tool":"search_jobs","arguments":{"company":"dadavidson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":672831},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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