{"id":3699061,"url":"https://alion.io/job/dairy-queen-manager-supply-chain-programs-individual-contributor","title":"Manager, Supply Chain Programs (Individual Contributor)","company":{"id":7345,"name":"Dairy Queen","domain":"dairyqueen.com","url":"https://alion.io/company/dairyqueen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bloomington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":97478,"max":119411,"currency":"USD","period":"year","gross":null,"usd_annual":119411},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:08:37Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T10:01:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About International Dairy Queen, Inc . International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, licenses, and services a system of more than 7,800 DQ restaurants in more than 20 countries. IDQ is a subsidiary of Berkshire Hathaway, Inc. For more information, visit DairyQueen.com.\nHere at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.\n This individual contributor, Supply Chain Programs Manager will lead end-to-end supply chain execution for limited-time offers (LTOs), product tests, and related promotional items from concept through discontinuation. Serve as the Supply Chain lead across internal functions and approved suppliers, translating forecasts provided by Analytics & Insights into executable material and production plans. Ensure supplier readiness, timely production, risk mitigation, and accurate cross-functional communication across multiple concurrent programs. Success requires excellent project management, organization, communication, facilitation, attention to detail, and accuracy.\nPrincipal Accountabilities\nEnd-to-End LTO Program & Cross-Functional Leadership\nServe as primary USCI contact for cross-functional LTO meetings.\nLead concurrent LTO and product-test supply chain workstreams from concept through discontinuation, establishing milestones, decision points, owners, dependencies, and escalation paths.\nBuild integrated project plans and facilitate cross-functional pipeline, planning, readiness, and launch meetings; document decisions, actions, due dates, and risks.\nProvide clear status updates and drive supplier setup, production readiness, communication, and timely issue resolution.\nForecast Handoff & Supplier Production Planning\nTranslate approved forecasts and product requirements into finished-good, ingredient, packaging, raw material, and production requirements.\nNegotiate supplier capacity, lead times, minimums, material availability, production windows, and ability to meet requested quantities and dates.\nDevelop production plans and preliminary commitments for long-lead needs; document assumptions and exposure, monitor readiness, and escalate constraints or required adjustments.\nSupplier Production Management\nServe as the primary Supply Chain contact for assigned LTO suppliers from feasibility through final production and discontinuation.\nManage supplier LTO capability, capacity, schedules, materials, packaging, quality requirements, contingency options, and completion against requested dates.\nPartner with Purchasing Manager on long-lead materials, tooling, packaging, and finished goods; negotiate pricing, cancellation exposure, returns, and mitigation options, escalating service, quality, or delivery concerns.\nLead alignment of LTO and core production priorities in partnership with Purchasing Managers to ensure supplier capacity and production plans support successful LTO execution without compromising core supply.\nProduction Readiness & Milestone Execution\nDevelop production timelines covering material orders, manufacturing, quality release, and finished-good completion; track progress and resolve timing gaps.\nManage and complete records of decisions, changes, commitments, and corrective actions.\nRisk, Obsolescence & Discontinuation Management\nIdentify supply, capacity, quality, lead-time, commodity, single-source, and obsolete-inventory risks; develop contingency and mitigation plans.\nEstimate and mitigate exposure and manage production changes, cancellation, repurposing, returns, disposal, final production, and remaining supplier-held materials.\nLead documentation, invoice review, approvals, tracking, and communication with suppliers and internal stakeholders.\nProcess Discipline, Data Accuracy & Continuous Improvement\nEnsure accurate supplier, product, pricing, forecast, production, material, and milestone data using consistent tools, routines, and documentation standards.\nUse data, technology, and lessons learned to improve planning, visibility, accountability, quality resolution, and risk management; support special projects and supplier events as assigned.\nThe US national base salary range for this position is $97,478 - $119,411. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.\n Education and Qualifications:\nB.A. or B.S. Degree in Supply Chain, Business, Operations, Economics or other related field, or equivalent combination of education and work experience.\nFour to six years of progressive experience in supply chain, purchasing, supplier management, project management, foodservice operations, or time-sensitive product launches.\nWorking knowledge of sourcing, supplier production planning, materials, scheduling, forecast translation, obsolescence mitigation, and supplier negotiations.\nStrong analytical skills and advanced Excel proficiency; experience with Power BI, Smartsheet, ArrowStream, or comparable tools preferred.\nExcellent project management, organization, communication, and facilitation skills, with high attention to detail and accuracy.\nAbility to lead cross-functional work, manage competing priorities, make timely decisions, escalate risk, build productive relationships, and deliver win-win solutions.\nAbility to travel for supplier visits and business events, generally 5-10%.\nKey Success Measures\nOn-time supplier readiness and production aligned to approved requirements.\nReduced shortages, obsolete inventory exposure, and supply risk.\nEffective project execution across concurrent LTOs with timely, accurate \ncommunication, documentation, and follow-through.\nAll your information will be kept confidential according to EEO guidelines.\nBenefits\nBenefit eligible employees may receive a comprehensive benefits package that includes medical and dental coverage, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.\nWork Environment\nMost positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.\nInclusion & Belonging\nWe are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.\nIDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. 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